Rating: Summary: Terrible service/warranty Review: Be forewarned, Daewoo service and warranty stinks. They haven't any concept of customer satisfaction. I purchased this model.. and it died within 4 months. One year parts, but only a 90 day labor warranty... Terrible support...
Rating: Summary: Unforgivable Review: Bought in February, used lightly, dead in November. Too many other people have had the same experience for it to be coincidence. DVD players are established technology now and there's no excuse for designing and shipping unreliable ones.
Rating: Summary: Daewoo - DO NOT BUY THIS PRODUCT !! - I rate << ZERO >> Review: Even though I bought a DVG-9000N year or so ago I am so disgusted with Daewoo that I am writing this today. I was lured in by the long list of features and rolled the dice. I lost. The unit DIED within a few months. By that time it was out of warranty - a VERY SHORT warranty period - three months or so, I don't recall. I called customer service and after some attitude on the part the rep they were willing to look at the unit for $50.00, plus shipping, plus repair - how nice of them. I decided to not waste any more money with Daewoo so I tossed it out with other household GARBAGE. I will NEVER buy any of their products again. DO NOT BUY THIS PRODUCT !! If it were an option would would rate <<ZERO>> !!!
Rating: Summary: Beware! Not All DVG-9000N's Have VGA Output Review: I am trashing the DVG-9000N for one reason: the Daewoo DVG-9000N is advertised as having a VGA output and some of the DVG-9000N's mysteriously don't have the VGA capability. The Owners Manual for the DVG-9000N on Daewoo's own web site describes the DVG-9000N as having a VGA output and shows an HD-15 plug on the back but the DVG-9000N delivered to me did not have VGA out or the HD-15 plug. Daewoo's reps in New Jersey, though they were courteous and friendly and promptly returned my call, had no expanation for this feature deletion. Daewoo really ought to change model numbers or otherwise specify when it takes away a feature from a product so consumers will know what they are getting.
Rating: Summary: Beware! Not All DVG-9000N's Have VGA Output Review: I am trashing the DVG-9000N for one reason: the Daewoo DVG-9000N is advertised as having a VGA output and some of the DVG-9000N's mysteriously don't have the VGA capability. The Owners Manual for the DVG-9000N on Daewoo's own web site describes the DVG-9000N as having a VGA output and shows an HD-15 plug on the back but the DVG-9000N delivered to me did not have VGA out or the HD-15 plug. Daewoo's reps in New Jersey, though they were courteous and friendly and promptly returned my call, had no expanation for this feature deletion. Daewoo really ought to change model numbers or otherwise specify when it takes away a feature from a product so consumers will know what they are getting.
Rating: Summary: Having no problem so far Review: I bought it in the beginning of this year (2002), and so far, have no problem with it. I saw a lot of negative comments...so I guess it depends on unit by unit then. Perhaps, I do not use it so often (I usually use it like once a week); that's why it's still in a good health. I need a karaoke option, and there're not many of them to choose from. I love singing! Now, there're no more cockroaches in the building..hehehe...they just fleed somewhere else because of my beautiful voice :)
Rating: Summary: Warning!! Did not work Review: I bought the DVD player for a friend on his birthday. The player came in the mail and when I opened it and plugged it in the light came on to say that it had power but none of the buttons worked. I couldn't open the tray or anything. I called Daewoo's customer support services and talked to a very rude representative who told me it had a bad chip in it and to send it back. I am not the first person this has happened to so I would strongly recommend people to not buy this product. This product offers a lot of features at a great price but is not worth the disappointment and headache.
Rating: Summary: CD tray does not open Review: I bought this about a year ago, it worked well though I sparingly used it. I created a SVCD with my PC and tried playing it with this player, it got stuck and never ejected out. It does not respond to any command now. I do NOT recommend this product, the design and testing of this product is shoddy.
Rating: Summary: failed after 10 months and poor warranty and support Review: I bought this after hearing the wonderful review about this unit. It failed after 10 months. When I called Deawoo technical support, she asked me to power-off the unit and turn -ON after 1/2 hour. I did that, but no luck. However, after couple of days, it started to work, but it failed again. I am an electronics engineer, so to me, it appears that they do not have a reliable product.In addition, they do not have a good customer/technical support. They took my name and phone no. and promised me to call me back and I have not heard from them. It was two months ago, now my warranty for parts is also going to expire.
Rating: Summary: failed after 10 months and poor warranty and support Review: I bought this after hearing the wonderful review about this unit. It failed after 10 months. When I called Deawoo technical support, she asked me to power-off the unit and turn -ON after 1/2 hour. I did that, but no luck. However, after couple of days, it started to work, but it failed again. I am an electronics engineer, so to me, it appears that they do not have a reliable product. In addition, they do not have a good customer/technical support. They took my name and phone no. and promised me to call me back and I have not heard from them. It was two months ago, now my warranty for parts is also going to expire.
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