Panasonic DVD-RV32S DVD Player (Silver)

Rating:
Summary: Panasonic CV52 H07 Error
Review: After 16 months my unit displayed the dreaded h07 error. I phoned panasonic and asked them what this meant. They said that I should take it to an authorised repairer. I did. they told me that the repair would cost me $230US in parts excluding labour. I got slugged $20US for the initial quote and suspect that they never opened the unit.

I phoned Panasonic and complained about the high cost of repair (The unit cost$350US) They said take it to another authorised repairer. They did NOT answer my question about why the part may be cheaper from another repair centre and did NOT offer the part to me. I have since sourced the part on the web for $110 US.

I have stated that I believe that it is a manufacturing fault. They respond with it is out of the warranty period.

As per suggestion of another I went to google and typed in Panasonic and H07 and was horrified with the number of hits.