Rating: Summary: Watch Out! This WILL QUIT WORKING after 3 months Review: I read a couple of reviews that warned that the APEX 2600 would break within a couple of months. I ignored them and now I have a DVD Player that plays sound but displays no picture. It worked fine up until now.Also the unit is chintzy in design -- I think all the electronic engineer flunkies work for this company.
Rating: Summary: Blonde Ambition Review: I could sum this DVD "player" in one word, but I think it deserves three..... HORRIBLE HORRIBLE HORRIBLE! I would have gotten more and longer enjoyment out of setting my dollars on fire. The player was bought as a gift for my dad... first time DVD owner. He had problems with it the first month he had it, but was too embarassed to tell me. He used it about 8 times and the DVD player stopped working. It would spin any of the DVDs. He finally told me a little over 3 months after he had it. I then called APEX knowing it had a 1 year warranty. HA! I tried for 2 days to get through customer service. All I received was a busy signal. When I finally got through (on my dime), I was on hold for 2 hours!! No wonder they don't have an 800 number with all the complaints they must receive. After finally getting through, I was told the year warranty was on PARTS only. The labor wouldn't be included. Neither would the shipping of the product. So when all was said and done, I would be paying just as much to repair their faulty DVD player as I did to buy it initially! Not to mention, customer service was very rude on the phone and offered no alternatives... just an "oh well, what do you want me to do about it?" Uh, maybe stop selling merchandise that is crap. Or at the least back up your equipment. Shame on you APEX. I will never buy a product by this company again. If I could have given a negative score to this product, I would. If I ever hear of a friend wanting to buy something from APEX, I will do everything in my power to steer them away from it. Not only did you lose me as a current and future customer, you lost anyone I may talk to as well.
Rating: Summary: Great Price, But Mine Doesn't Work Review: The Apex AD2600 DVD Player that I purchased from Amazon has quit working. As far as I can tell it only worked properly once or twice. Now it will only play the audio portion of a DVD, without video. I have tried hooking it to different TV's, using different video cables, and different DVD's. My conclusion: it doesn't work. At least it was relatively "cheap". I won't so much mind throwing it away. THIS WILL BE THE LAST APEX PRODUCT I BUY!
Rating: Summary: It just plain doesn't work Review: It seems that a good percentage of the reviews here complain that the player just doesn't work right. I should've listened. Maybe it's only some of the players, but mine is one of them. I could go through all the problems with "no disc" and the system hanging and refusing to let me reach certain scenes, but it's not worth it. I guess you can buy one and play roulette, but it's just not worth the savings. Pay for quality, or at least mediocrity. This is just garbage.
Rating: Summary: Apex 2600 - Thumbs down Review: APEX HORRIBLE TECH SUPPORT - DO NOT BUY, November 10, 2004
Reviewer: H. San - See all my reviews
I bought an Apex DVD 2600 player 2 months ago. And yesterday, it broke down - the colors were all distorted in the output. So, I call tech support, which was reasonably fast in answering my call. Told them about the problem and they asked me to send it back - they have a SHORT 3 month warranty - to add to this, the Customer Service Rep said that the warranty does not cover "service charges" for repair and I had to argue with him until he agreed that it was covered. Next, it says clearly in the APEX LIMITED WARRANTY that the buyer pays for shipping to APEX but APEX pays for shipping back to the customer. They tried to give me an "internal policy" saying that customer pays both ways shipping. I told them that, as it says at the bottom of the warranty, the warranty gives the customer certain legal rights. So, they shouldn't claim any false information in such an important document and not follow what they are claiming. They claimed it was a "misprint".
BOTTOM LINE: This company is about LIES and NOT HONORING LEGAL DOCUMENTS. If you don't care about respect for the customer, then go ahead and buy Apex. For me, I will be adding a few bucks to buy a Panasonic, at least I know I won't be treated like a fool.
Rating: Summary: died after only 11 months Review: Well, I guess mine made it longer than others. For 11 months it worked fine. But last month it started having problems. It reads the disks fine, but shuts off after about 30sec. Then when you try to turn it back on, it turns on then shuts right back off again. So, the piece of **** didn't even last a year.
Called customer support, and since it was past the 90 day period, I have to pay 39.95 for labor... Not to mention the cost for shipping it to them! As some others mentioned I thought the rep wasn't very friendly either.
So, I'm gonna take my ~50 bucks and put it towards one that'll last.
Rating: Summary: Best I ever owned... Review: I am almost a year down the road with this machine and it is the most reliable that I have used yet. I have owned two Norcent 300 series players, a Lite-On 2002, and an older Sony and this one performs better and more consistently than any of them and has never failed to play any DVD or VCD that is playable on any other machine. I am not sure it is available any more, but if you can find one, grab it! The only problem that is kind of a nuisance is that it decides on its own when to close the drawer. Sometimes you have to be fast to grab or insert the disk.
Rating: Summary: This is a piece of junk! Review: I bought this player (...). The player died within less than a year. There is an annoying problem: the media tray opens and immediately closes whenever you push the open/close button. I have to pull the tray quickly to be able to put my DVD/CD in. Sounds ridiculous? This is the worst electronics i have ever bought.
I will avoid any products from Apex in the future.
Rating: Summary: Garbage - Constant problems reading DVDs Review: Simply put, the low price isn't worth the trouble. I picked up one of these to throw in a spare room and it constantly has trouble reading DVDs. Many of the DVDs I use nowadays are from Netflix and this player fails to read at least half of them. It doesn't do so well on the DVDs I own either.
Save yourself the trouble and just spend a little more money.
Rating: Summary: Doesn't play all DVDs Review: This player will not play
some clean DVDs that play
fine on other players.
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