Rating: 
Summary: Buy the CP500 with caution
Review: After 1 year my ONKYO DV-CP500 will not even open the tray. This will be the last ONKYO product that I ever buy. PLEASE avoid this product at all cost, it sucks.
Rating:
Summary: Never buy ONKYO
Review: After 1 year my ONKYO DV-CP500 will not even open the tray. This will be the last ONKYO product that I ever buy. PLEASE avoid this product at all cost, it sucks.
Rating: 
Summary: More Problems
Review: Came home from store with DVD player and it immediately broke. It was sent in for warranty repair and took 4 months to return. Onkyo claimed that they were moving they're parts warehouse and that was slowing all repairs by authorized agents. I own 3 other Onkyo components and had been satisfied until now. This player is of low quality.
Rating:
Summary: Broke under warranty, but it took 4 months for parts
Review: Came home from store with DVD player and it immediately broke. It was sent in for warranty repair and took 4 months to return. Onkyo claimed that they were moving they're parts warehouse and that was slowing all repairs by authorized agents. I own 3 other Onkyo components and had been satisfied until now. This player is of low quality.
Rating:
Summary: avoid like the plaque
Review: Echoing the woes of previous reviewers, I add the story of my experience with this DVD player. I bought it as part of a home theater package with the TX-SR600 receiver and speakers. The receiver and speakers have worked fine, but this DVD player stopped working after 14 months of extremely light use (1 DVD or CD played a week or less). This DVD player now gives a "disc error" for any CD or DVD I put in. I'll have to add this one to the growing cemetary for Onkyo DVD players as the 1 year warranty is over and it will probably cost more to fix it than get a new DVD player from another company.
Rating:
Summary: avoid like the plaque
Review: Echoing the woes of previous reviewers, I add the story of my experience with this DVD player. I bought it as part of a home theater package with the TX-SR600 receiver and speakers. The receiver and speakers have worked fine, but this DVD player stopped working after 14 months of extremely light use (1 DVD or CD played a week or less). This DVD player now gives a "disc error" for any CD or DVD I put in. I'll have to add this one to the growing cemetary for Onkyo DVD players as the 1 year warranty is over and it will probably cost more to fix it than get a new DVD player from another company.
Rating:
Summary: More Problems
Review: I agree, it locks up on DVDs and CDs and I only use store purchased/rented ones. The tray movement is loud, inconsistent, and slow. I have owned it for almost one year and I have become very frustrated with the quirks. I would not recommend this model at any price.
Rating:
Summary: Poor reliabilty and Poor service
Review: I bought this DVD player as part of an Onkyo home theater package. The other components work well, but I've had the same problems as others listed here -- it finally quit working completely 13 months after purchase. Onkyo's authorized service center claimed it was due to abuse (not!) and refused to honor the warranty. In addition, the national service center drug their feet, didn't return phone calls, lost multiple faxes of my receipt - it took over a month for them to tell me they weren't going to pay to fix it, while there were DVD rental disks trapped inside!! I've owned Onkyo products for 13 years, but my replacement DVD player won't be another Onkyo. Very unhappy with their Service Center and authorized repair center.
Rating:
Summary: Poor reliabilty and Poor service
Review: I bought this DVD player as part of an Onkyo home theater package. The other components work well, but I've had the same problems as others listed here -- it finally quit working completely 13 months after purchase. Onkyo's authorized service center claimed it was due to abuse (not!) and refused to honor the warranty. In addition, the national service center drug their feet, didn't return phone calls, lost multiple faxes of my receipt - it took over a month for them to tell me they weren't going to pay to fix it, while there were DVD rental disks trapped inside!! I've owned Onkyo products for 13 years, but my replacement DVD player won't be another Onkyo. Very unhappy with their Service Center and authorized repair center.
Rating:
Summary: not the usual onkyo quality
Review: i bought this player on 12-27-02. ive returned it 3 times to circuit city. the audio occasioally drags badly. all 3. i love onkyo products and have had good luck with all except this model.
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