Samsung DVD-C631P 5-Disc Progressive-Scan DVD Player

Rating:
Summary: why HAVE the ability to load 5 disks?
Review: What it DOES, it does well for $100, although I didn't keep either of the units I took home for very long. What it doesn't do is critical to this user and that DOES make it only worth one star. My priority is throwing in 5 cd's and having it play them all without me having to go to the player or the remote and press disk skip (it also will NOT program or random play more than one disk). Lower priority is that I don't have room for 2 pieces of equipment and I also would like to play movies. But for movies a single player would be fine. I bought this particular model because I liked the two pair of audio outputs. I could and probably will pay more to get everything I want in the player.
My first complaint is this: who doesn't assume that a 5 disk player IS a changer? Others I've owned, including a different brand dvd/cd changer, they just played all the disks I put in. And the manual gives instructions to program and random play more then one disk but the menus or procedures it says to use aren't there or don't work.
I took the first unit back thinking it was defective and the second worked exactly the same so I got my money back. Of course, my time and effort are worth nothing.
My second complaint is this: the online support from Samsung has been more then two weeks in getting back, other then the 'we received your email and will get back with you shortly' email. I've also been on hold twice for 20+ minutes listening to them tell me that my call is important to them.
Too bad, I've had good luck with other Samsung product. But I'll probably avoid them from now on.

Rating:
Summary: why HAVE the ability to load 5 disks?
Review: What it DOES, it does well for $100, although I didn't keep either of the units I took home for very long. What it doesn't do is critical to this user and that DOES make it only worth one star. My priority is throwing in 5 cd's and having it play them all without me having to go to the player or the remote and press disk skip (it also will NOT program or random play more than one disk). Lower priority is that I don't have room for 2 pieces of equipment and I also would like to play movies. But for movies a single player would be fine. I bought this particular model because I liked the two pair of audio outputs. I could and probably will pay more to get everything I want in the player.
My first complaint is this: who doesn't assume that a 5 disk player IS a changer? Others I've owned, including a different brand dvd/cd changer, they just played all the disks I put in. And the manual gives instructions to program and random play more then one disk but the menus or procedures it says to use aren't there or don't work.
I took the first unit back thinking it was defective and the second worked exactly the same so I got my money back. Of course, my time and effort are worth nothing.
My second complaint is this: the online support from Samsung has been more then two weeks in getting back, other then the 'we received your email and will get back with you shortly' email. I've also been on hold twice for 20+ minutes listening to them tell me that my call is important to them.
Too bad, I've had good luck with other Samsung product. But I'll probably avoid them from now on.