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Sony DVP-CX985V 400-Disc DVD/SACD Player

Sony DVP-CX985V 400-Disc DVD/SACD Player

List Price: $499.00
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Product Info Reviews

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Rating: 1 stars
Summary: Okay when it works
Review: While I agree with the other folks, the interface is a klunky and manually entering a large number of discs is a pain, the biggest beef with this unit is the customer service.

After having my unit for only 2 months, I turned it on, [CLICK], [BANG], [CLICK] ... not good sounds! After unloading all the discs, I find a part of the transport had physically broken. All I did was turn the unit on.

I sent the unit back to Sony to be repaired. After a month(!), they figure out that they can't repair it and have to replace it, fine....another month later and I'm still waiting for the replacement. How can it take 2+ months to replace a unit? So much for watching movies with the kids over the holidays.

I used to say Sony was the best ... now ... if it works, it's good. If not, you're in trouble.


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