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Samsung DVD-C621 5-Disc DVD Player

Samsung DVD-C621 5-Disc DVD Player

List Price: $179.99
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Product Info Reviews

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Rating: 5 stars
Summary: Cheap and very good quality
Review: cheap and very good quality for its price. It's not the top of the line dvd player but it does the trick. If you want to buy a really good dvd player, you shouldn't really look for a dvd changer in the first place. look for a single disc player (local store has great ones). it plays all the CD's i have (CD-R's included) and it works great

Rating: 3 stars
Summary: Nice system, terrible support
Review: I bought this component to replace my aging CD changer (it's also my first DVD player). My old changer lacked a remote and would skip at the slightest vibration. So when I set up my system with the C621, I threw in Van Halen "Hot For Teacher", cranked up the subwoofer for the drum solo, and hit Play. Nothing happened. It wasn't even trying to read the disk. Hmm. So I look over the remote and try to find a button that might help. I hit "Disk Skip", "Menu" and nothing worked. So of course I start hitting random buttons and voila! The CD loads up and starts to play. At the time, I wasn't sure what made it work, but I didn't care because the drum solo sounded great. In spite of rattling the windows and vibrating glasses right off the coffee table, the C621 didn't miss a beat. It kept right on playing even with the subwoofer turned up to 11 (my old player would skip at about 4).

However, the next time I tried to play a CD, the same problem happened, it wouldn't load the CD, didn't even try. I called up Samsung tech support and the guy didn't know what was wrong.
"Did you try another CD?"
"No, but it eventually plays it if I mash on random buttons on the remote. Do you know which button is making it play?"
"Sounds like it might need a repair, you better ship it to our repair center in New Jersey."
"What?!?!?"
"Yeah, or try some other disks, maybe they'll work better."
"Thanks buddy, bu-bye."

So now I try contacting Samsung through their tech support webpage form to see if they know what button to hit. I describe the telephone support guy's ineptitude and suggest maybe I should return the system and get a model that works. The six word reply I get from Dario at Samsung is: "If they will take it back." Nice customer service: dumb AND rude.

Later that day I purchased a couple of DVDs. When I put in a DVD and turn on the TV, there is an initialization menu waiting for me on the screen. Apparently, the first time you use the C621, you need to select the default language by selecting the corresponding number on the key pad 1-5 (Dario, are you reading this?). THEN the C621 loads the first disk. THAT was probably the problem I was having with playing CDs. But because the TV wasn't turned on, I couldn't see the language initialization menu waiting for a number response. It either timed out and loaded the disk, or when I mashed on the remote I happened to select a language and it proceeded.

I haven't had any problems with the C621 since that episode. Overall, I'm satisfied with the component. The joystick on the remote feels a little cheesy, like it might eventually break. But it works fine for now. And for [the money], you can't beat the price.

Rating: 1 stars
Summary: Inexpensive and deservedly so
Review: I purchased this to serve as a CD changer which could also function as a DVD player. The DVD capability was an after thought but the price was the attraction. However,it will not advance to the next CD even though Samsung tech support assures me that it should. It skips parts of the CD that it plays. This includes both regular CDs and CD-Rs that play on other players. It did play the one DVD that I tried in it. I will shop for another CD changer. The Samsung is fodder for the next garage sale.

Rating: 4 stars
Summary: Good quality for the money
Review: I've only had this player for a few days but here are my initial reactions. I've played a few DVDs in the unit and the picture and sound are great I have no complaints but I did notice a few things.
1. The optical cable does not click in, it fits very loosely and seems like it would fall out, I took it back to the store to exchange it but when I got there I realised the display model had the same issue and they had no more in stock, the next comparable model (a Toshiba I think) so I decided to keep it. I guess another option would be to use a digital coaxial cable instead. If you're not using surround sound then this isn't even an issue for you.
2. I find the lights on the side indicating which disc is playing annoying but that's a minor issue
3. When playing mp3 CDs only the first 8 characters of the filename are displayed, not nearly enough to give you an idea of which artist/song it is

Overall I like it, I wanted a 5 disc changer with carousel that plays mp3s and this was the best deal I could find.

Rating: 1 stars
Summary: Very slow; terrible CD player
Review: If you're looking for a multiple DVD/CD player, do yourself a favor and buy a higher quality unit than this one. First of all, it's very, very slow when loading or changing disks. Also, it will not automatically switch disks without programming it. If you put in 5 cds and expect it to play all five in a row, you will be disappointed. So it makes a terrible CD player. My 15 year old JVC CD player is 20 times as fast at reading a disc and going to a particular song. Plus, the toggle thing on my remote works only about half the time. The picture and sound quality are fine, but the damn thing won't even display how much time is left on a cut or a disc. You've been warned...

Rating: 3 stars
Summary: reasonable dvd player
Review: it's a very reasonable priced dvd player. Good picture and good sound.

Rating: 4 stars
Summary: 2 Year Review
Review: The C621 has been a reliable DVD player for a couple of years now with only minor problems. While it plays DVDs fine, the unit is a bit sensitive to dust and scratches. DVDs that play fine in my DVD drive of my computer sometimes glitch out on the C621, so sensitivity is an issue for those of us who rent DVDs that may not be in perfect condition. In addition, we had to replace the remote control after about a year of use; the remote's joystick failed and the battery case clip broke. This may have something to do with having children in the house, but my other remotes are less sensitive to abuse.

Load time is somewhat slow, but for the price, I was not expecting an excellent machine. The machine also uses DVD-R format exclusively; I wish that the machine had support for the more featureful DVD+R format as well.


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