Rating: 
Summary: Philips JUNK DVD782CH 5-Disc DVD/CD Changer
Review: Everyone is right about this DVD player. It will not play 1/2 of the DVD's no CD-R or CD-RW's it skips, it will not go to the next cd, and my extended service plan from Circuit City does me no good. They are just as lame as this DVD player. They just keep sending this junk back saying they can not get it to produce the same problem. If you are considering purchasing this product read all of these comments and rest assured that it will not live up to your expectations.
Rating:
Summary: What a disappointment.
Review: I also bought this machine, and had the exact same problem. The stuttering and stalling would begin about 45 minutes or an hour into a movie, and would continue for about an hour more. This didn't happen on every movie, but it did on most. (I should point out that I've had no problems with audio CDs on this player. Of course, most audio CDs don't run for more than an hour, so they don't run long enough to encounter the same problems that DVDs do.) Thinking the problem was with my machine, I took it back to Radio Shack and exchanged it. I asked the sales person if there were any problems with this particular model, and he said it was the first time he'd heard a complaint like this. So, I got the same machine, figuring there was a problem with this one player. Well, the new player has the same problem. Clearly Phillips should have issued a recall long ago. But they haven't. The best tactic is NOT to complain to Phillips, as many reviewers here have suggested, since Phillips doesn't feel the problem is severe enough for a drastic action. They'll continue to manufacture and ship these players as long as there are retailers willing to keep the faulty machines in stock. The best tactic is to complain to the store you bought your player from. If there's a problem with these machines, and the retailers know about this problem, they'll put the pressure on Phillips to issue a recall. Phillips is more likely to listen to a major retailer than a handful of individuals. It's worth noting that I have never had a problem with a Phillips product before. In fact, I still have a Phillips CD player that I purchased in 1986. It's never needed servicing -- not even cleaning -- and has worked beautifully for nearly 17 years.
Rating:
Summary: Absolute Junk Zero Stars
Review: I bought one of these a year ago, it was complete junk, long in the trash can in exchange for a [different brand]. What is awful about this product and this company is that over several conversations with there ridiculous support they freely acknowledged there is a problem with the unit but will only offer to exchange it for another defective dvd? They offer all kinds of tips their engineering department has tried to get this thing to work and then explain they have not had any success!? The killer is that Philips is still selling this piece of junk and after your store warranty runs out 30 days or so all you can do is exchange!...
Rating:
Summary: JUNK
Review: I bought one of these for Christmas, after a week it started skipping. fortunately Amazon extended their return policy and I returned it. Unfortunately, I bought another.... AND IT"S DOING THE SAME @*
Rating:
Summary: The WORST
Review: I bought this DVD player back in April, and until reading these reviews I thought that the skipping problem was only mine. This player starts skipping about an hour or so into a DVD and sometimes will even lock up entirely. I have to switch over to my PS2 to watch the rest of a DVD, it's incredibly annoying. I called Phillips customer service. Even though I had registered my product, I was told that my only option was to replace this unit with the same model AND it would cost me a bunch to do so. No thanks, I'm going with another brand.
Rating:
Summary: The WORST
Review: I dont know about her but this phillips DVD player has been very disappointing. I have the same problems it runs fine for about a hour but then skips and freezes up. Explain this to 3 little kids trying to watch a movie....As my 5 year old said " Daddy the movie did not skip at the movie theater, Why is it skipping now?" My answer is that I bought a piece of Junk Phillips DVD player.
Rating:
Summary: Don't waste your Time or Money
Review: I dont know about her but this phillips DVD player has been very disappointing. I have the same problems it runs fine for about a hour but then skips and freezes up. Explain this to 3 little kids trying to watch a movie....As my 5 year old said " Daddy the movie did not skip at the movie theater, Why is it skipping now?" My answer is that I bought a piece of Junk Phillips DVD player.
Rating:
Summary: Pure Junk
Review: I got this DVD for christmas and the thing has never played a whole movie all the way through. I'm on my third unit in 14 months, and Philips won't refund or give me a different, or even a new model, just sombody elses problem (reconditioned). Customer support is among the worst that I have ever come across.
If you want a good DVD stay the hell away from this model, and probably anything Philips
Rating:
Summary: Problems, Problems, Problems.....
Review: I got this DVD player as part of a Philips home theater system. I returned the first one because it did not play many DVDs, locked up, wouldn't load some DVDs and CDs. It also made a load sound at times when it was loading and couldn't figure out what to do. I sent it back to Philips and they sent me another that was even worse!!... I finally gave up and bought a Samsung DVD player that hasn't had any problems. That shows that it was not my DVDs or CDs but the poor Philips product. I would NEVER buy another Philips product there Customer Support was also terrible!!...
Rating:
Summary: Take a pass
Review: I have had an identical experience to Doug Ratcliff who also reviewed this product. Incredibly slow response to commands not to mention the skipping, resetting, and locking up altogether. I wish I had read his review before I bought my unit. Since I'm 11 days past the 90 days, it's going to cost about 1/2 what I paid for the unit (plus shipping) to get another one which is guaranteed not to be a NEW unit, just one that has been "remanufacutured" which I think means "repaired." Maybe I'll get one of Doug's returned units that has been repaired.
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