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Norton Internet Security 2004

Norton Internet Security 2004

List Price: $69.95
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Product Info Reviews

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Rating: 1 stars
Summary: Piece of CRAP
Review: After wasting a whole Saturday trying to undo what this crap did to a computer and getting nowhere decent and finally just giving up, I was horrified to learn a cousin of mine had purchased said product as well and was having all kinds of troubles too and this was after he paid 200 to BEST BUY to fix it. What the heck kind of product is put out to make computers not even function? This kind of sleaze needs to be taken to court. And they charge 20 bucks for a customer service call after they wreck your computer. Give me a break! Don't buy this GARBAGE! BOYCOTT THESE FOOLS!

Rating: 5 stars
Summary: BEST DARN AV SOFTWARE OUT THERE!!!
Review: You'd be a fool to try anything else. I've run nothing but Norton on all of my computers for several years. I wouldn't even dream of trusting my computers to anything else. I've never had a virus, and I've never had a problem with their software. It's always worked great for me.

Rating: 1 stars
Summary: Terrible software, downright dangerous to install. Don't buy
Review: Boy, I wish I had read these reviews before I downloaded this piece of ---- from Symantech. If it was a nightmare for many of these very tech-savvy users, just imagine what it was for just an average PC user like me .....YIKES !!!!! I had a 5-yr old laptop (Win 98 SE, 1-gig, 50% available) with zero problems. My bundled 1998 Norton AV long expired, but I never, ever download anything or open non-JPG or Word attachments, and I run ZoneAlarm and Mailwasher to isolate email, and I have a network router firewall as well. It wasn't broke, but I "fixed" things y by upgrading to NIS 2004 & it's taken the last 24 hrs and a lot of luck to dump most of it so I can use Outlook and access the Internet. I reinstalled multiple times (mostly it just locked up in the middle), Windows got stuck, it blue-screened constantly, Outlook wouldn't run, couldn't find the Internet ...I thought I was going to need pro help, but just by luck I got in long enough to disable much of the NIS and the problems disappeared.

Several reviewers claim that this software is fine and problems are due to hidden trash in machines over a year old. Maybe, but if NIS is fit only for new machines or post-98 Windows, then this trashy software shouldn't be sold to unsuspecting suckers as a panacea for all platforms, especially with no tech support.

Mine's going straight back and I'm going to check out the McAfee reviews next. Norton's on my shlist from now on.

Rating: 1 stars
Summary: Crashes frequently with Windows 2000
Review: I had been using Symantec Anti-virus for years and when it came time to renew they offered the opportunity to "upgrade" to Internet Security I bought based on how pleased with the base anti-virus program. What a disappointment! It crashed my Windows 2000 system like it was a demolition derby! The recommended fix, changing the IRPStackSize, did nothing to stop the crashes. I ended up disabling it and I won't renew again.

Rating: 5 stars
Summary: A Symantec Tech Support Agent Speaks Up.
Review: Alright then, folks, as a person who deals with customers just like you every day, let me respond to these reviews.

I am a tech support agent for NIS, these reviews amaze me.

I would assume that the following advice is common sense.

Operating system health (or lack of it) is the number one offender for problems with NIS. Got Windows 98? Great! Got 25% system resources in Windows 98? NOT GREAT. Norton Internet Security is not a small program; it is, by nature, very invasive. It hooks into places in Windows most people don't even know how to pronounce, if your operating system is corrupted (read, ANYONE who has had the same installation of Win 9X/ME for more than 18 months) guess what, your installation of NIS MAY have some problems, If you try to put a second floor on a rotton house, it MAY fall over.

Did you buy this program because you have a virus? Lets think about this, Your putting a car alarm on a car that has already been vandelized, the sugar is already in the tank, ITS NOT GONNA DO ANY GOOD UNTIL YOU fix the problem, protect the car before that happens.

The average computer has over 150 instances of spyware, malware and adware loading at startup, this is due to simple negligence. Guess what, all that poorly written software is going to conflict with NIS, fix the problem first. Your computer is not a washing machine, it doesn't just work, its millions of parts communicating trillions of signals at near light speed, you tune your car, it works, you don't, it won't. Your computer is infinately more complex than your car. Not knowing how to tune your computer does not excuse the need to get it done.

I don't want to sound harsh here, I know everyone is doing the best that they can, but when other peoples lack of savvy turns into your fault, it might raise your heart-rate a bit. Thats all I do, I do it because I loke to help people and I belive in the product.

Please, take a deep breath, it has been reviewed as number one by most every PC authority there is, the only thing seperating you from them is this, thier computers are well tuned, so thier software works perfectly, take some time and you'll have the same experience they do.

Thanks-

Rating: 1 stars
Summary: Glad I didn't buy it !
Review: I know it's important to have Net security so I was looking to buy some .I figured I'd stick with Norton for 2004 ,but after reading Amazon's Wonderful reviews I think I'll pass on Norton this year .I'm sure scores and scores of people arn't lying and they all came up with the same problems using Norton 2004 Antivirus.It's scary to think you'd have THAT many problems with an expensive and trusted brand.Because of Norton's formerly good quality I figured I'd stick with it again; it worked last time.But, I figured I'd check with Amazon because of their reviews,which no other web site has,and is a really great feature.So,thanks Amazon and the good reviewers for warning people.I'm sorry Norton let everyone down this time ,but I'm glad the word's out about it.I won't be buying NIS 2004 this year.

Rating: 1 stars
Summary: Too much that can't do enough right
Review: Too bad the product is cumbersome and intertwined trying to do so much at one time. Sometimes a suite is not a good deal and all you get is a bundle of headaches.

I found I was better off with ZoneAlarm Pro as my firewall and Norton Antivirus 2004 as my first line of defense against intruders, viruses and Trojans. Supplement it with Ad-aware and Pest Patrol, be religious about scanning your system on a regular basis and you should be free of any problems.

And if you let your kid's surf the web on your PC, run the firewall and antivirus with the highest protection setting available.

Rating: 5 stars
Summary: works flawlessly
Review: I tried the demo version for fifteen days and had not a single problem: it installed perfectly and worked in every respect--virus protection, spam filtering, firewall. If there is a hit on speed, I don't notice it. On that basis I went ahead and purchased the product, despite the terrible reviews. It might help if those who hate the product would list their version of Windows and the speed and memory of their computers. I run win xp pro with a gig of memory at 3GHz and couldn't be more satisfied. This is a terrific product!

Rating: 1 stars
Summary: I'd say no stars if I could
Review: I am a faithful Norton user, and am happy with Internet Security 2003, but on upgrading to 2004 (extended download version) my entire Norton program ceased functioning, promting me to uninstall and re install the program. Still trying to figure out what is the best thing to do next.

Rating: 1 stars
Summary: Can't install; tech support horrible
Review: Norton Internet Security 2001 worked great for us, so we had high hopes for NIS 2004. Were we ever wrong.

The software would appear to install fine, but then NIS would not run, and simply trying to run it caused system resources to plummet so fast that sometimes we couldn't even shut down the computer from the start menu because the shutdown process didn't have enough memory to run (we had to turn off the power to shut it down).

Norton's tech support had no internal communications -- successive techs would instruct us to do the same things, apparently not even reading our case records. Two even told us to try things we'd just said didn't work.

The only plus to the experience was that we had no trouble getting our money back (we ordered direct from Symantec, though, not through Amazon). We installed McAfee Internet Security Suite instead (which has many problems of its own, but at least it runs and doesn't crash the computer).


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