Rating: Summary: backup mypc Review: ...THE FIRST COPY OF BACKUP MYPC WOULD NOT LOAD. BACKUP MYPC WORKS VERY WELL ON WIN98SE HOWEVER WE HAVE JUST CHANGED OVER TO WIN2000PRO AND IT IS DEFINATLY NO GOOD FOR DISASTER RECOVERY FOR THIS OS. IT TAKES SIX 1.44 FLOPPIES, THE WIN2000 INSTALL DISK AND MY BACKUP SETS TO GET THE SYSTEM UP. THEN THERE WERE ERRORS REPORTED. ACTUALLY IT WOULD BE MUCH EASIER, EXCEPT FOR DATA, TO DO A NEW INSTALL. SINCE THEN WE HAVE USED NORTON GHOST... REASONABLE PRICE. THIS SOFTWARE IS AWSOME FOR WIN2000 USERS. IT BACKS UP DRIVE TO DRIVE OR DRIVE TO MULTIPLE CDRS...
Rating: Summary: Great program, slow support Review: .This is Veritas' Backup Exec, but now supported by Stomp (who the he** is Stomp??) with some bug fixes. It works very well; Stomp publishes which backup devices it supports, and the program does an extremely good job at what it says it will do. It does exceptionally well at disaster recovery, but it does require you know at least a little something about the operating system you're using (and the SERVICE PACK level you'd applied, if any) before restoring if you're recovering from a complete hard drive crash. I've recovered successfully from a complete crash using this product. The absolute best way to recover from a complete hard drive crash is to reinstall your operating system on the new hard drive and apply whatever service pack you'd installed on your system before it failed, THEN restore from your backup. It works perfectly with everything looking like it did before the crash. Also, remember that to restore completely successfully, your backup should include your system's "SYSTEM STATE" if running NT, Win2K or WinXP. Backup MyPC includes this component as a simple checkbox during backup. If you're not sure you want to buy it, try the free trial available on Stomp's website. If you like it, buy it here on Amazon; if you don't like it, what have you lost? My only problem was in the way I tried upgrading from Backup Exec Pro. I didn't follow instructions and waited a day and a half for an email reply from Stomp. Before I got the reply, I'd figured out my mistake on my own and continued on my way. .
Rating: Summary: Limited support for top-rated burners. Review: A month after I purchased Backup myPC, I bought a top of the line burner, a TDK VeloCD 32X10X40X. This is not a rare model as it is also featured on the shelves at Costco and others as it is among the top-rated burners today. Unfortunately, Backup MyPC 4.71 didn't support it. I waited over six months for an upgrade without being able to back up my system (I had been told that they came out with new versions quarterly, but that turned out to be untrue). When they at last came out with an updated version, I was jolted to find out that this new version also wouldn't support my top-rated burner. This product has been of no use to me and my patience with them has only continued to put my computer data at risk. Due to their malfeasance, I asked for my money back but they refused. Warning: You are at risk of being orphaned with this product.
Rating: Summary: don't buy this junk Review: After reading the preview from PC World I bought BackUpMyPC with a lot of expectations. After downloading it backed up , but yu can not open it. I called several times technical support: unbelievable: they say this software does not work with adaptec cd burner software. Their suggestion: delete the adaptec everytime yu want to work with BackUpsoftware. It means that all Dell computers can not work with Back Up. Be Aware and don't touch this one.
Rating: Summary: Riddled with problems Review: Backup MyPC has real problems with media errors - even when other applications are fine with the particular CD. One result is you can't make disaster recovery disks on to floppy disks. It's not the media, it's the Backup MyPC software. Now try and do a backup onto CDs - the reason your buy backup software - you can get media errors on the very last disk requiring you to throw away your CD-R disks and start over! Their support site has a long list of things causing "media error" problems. One example is apparently they have problems depending on the drivers you use for your IDE controller. They want you to use only Microsoft drivers. How is it all the other backup programs are OK with non-MS drivers? Do you know if your IDE driver is from Microsoft? If it's not, do you want to change it because of this one application? I do not know how many other problems they have and I am not going to find out. I am so glad I downloaded a trial version first! I just don't understand how this product has gotten such good reviews from PC Magazine and others. Don't waste your time or risk your valuable data with this sw.
Rating: Summary: BackUp MyPC is very sensitive about the media used. Review: Here's my story: I bought a Sony CRX175A1 CD-RW, primarily to do backups. Retrospect Express came with the drive. Their terminology is unique, but actually using Retrospect is not all that complicated. But Retrospect Express only backs up complete drives or partitions, and I wanted to exclude some big non-essential folders from my backups--so I purchased BackUp MyPC. That's when I learned that ordinary backups will not give me what I really want--fast, easy recovery from a hard disk crash. No matter what software I use, that will require creating a "disaster-recovery CD" ("DR CD") (an "ISO 9660" CD--that is to say, a CD with a file system the same as any ordinary CD-ROM). When your hard drive crashes, a regular backup set, which is created with EACH BACKUP PROGRAM'S OWN SPECIAL FILE SYSTEM, will be useless for you, the backup program having died with your hard disk! Ideally, the DR CD should contain at least your entire "C:\WINDOWS" folder AND the backup program. That way, you can use the backup program and an ordinary backup procedure for the rest of your programs and data.) The DR CD created by both Retrospect Express and BackUp MyPC must be of an entire hard disk or hard disk partition. Retrospect made a DR CD of my 13 GB hard drive with no problem, but I tried twice with BUMP, and both times the job failed with unrecoverable errors. Stomp tech support blamed this on the media, but I was using the same 24X CD-R's (TDK and Imation) that work fine with Retrospect and B's Recorder. Unfortunately, it's been more than thirty days since I purchased BUMP, so I cannot return it to Amazon. That's OK--I should have read the return policy sooner. But, I am going back to using Retrospect AFTER PARTIONING MY HARD DRIVE with "PartitionMagic", so that making a DR CD or a backup of an individual partition will require far fewer CD's than I would need to backup the whole hard disk. [Retrospect, and B's Recorder, and probably lots of CD pre-mastering programs, can be used to create bootable CD's.]
Rating: Summary: Refuses to start for me Review: I bought this partly on basis that it uses the Veritas backup software engine, which my company has used successfully for years. So, it installed just fine, but when I go to start it, it throws out a mostly incomprehensible error message about a DLL and refuses to start up. Before writing this review I wrote up a support request through the Stomp software site - will just have to wait and see what response might come back to me.
Rating: Summary: Bad Reviews Review: I don't own this product but I was sold by the mfr's website info but thought I'd better check the product out here before I buy. Well, after reading about the lack of Customer Service response, as well as the loading and opening of software problems, I don't think I want to buy this product. The version offered here is 4.71 but the mfr has upgrades to v4.8. The problem I have with this is later on you may be eligible for an upgrade if you originally purchased the v4.8 but not for v4.7x. I want the latest version possible when I buy. No thanks, I'll pass on this one.
Rating: Summary: Program Worked Review: I downloaded the software from Stomp's site. It installed on a laptop with Windows2000 Professional without incident. I have backed up my entire hard drive to 7 CD-R's. I have not used the disaster recovery services. So far, everything I've tried with this program has worked.
Rating: Summary: Good user interface but does not work well for me Review: I like that this software is very intuitive. You do not need to read long, complicated manuals to start using it - it is all pretty much self-explanatory - and with the backup wizard, which takes you step-by-step, it is even easier. Which is good because I do not rate their manual very highly. It gives little background information. For example, it does not tell you what exactly the difference is between a backup file created with the "Backup New and Changed Files only / Append" option, and the "Backup New and Changed Files only / Overwrite" option. While it looks pretty straightforward at first glance, it really isn't when you have to decide which route to take. As to their customer support: No, they definitely don't shine. I wrote them an e-mail many weeks ago because the manual that came with the program had whole sections double while others were missing - I never received a response from them. To be fair though: When I finally called them I received a replacement in the mail very quickly. By the way, I am experiencing regularly reboots during backup jobs - no error messages, which gets old very quickly. The one solution offered in their discussion forum didn't work, and so far no response from their support. I take it from other reviews here that "when it works it works great". But it seems to be relatively unreliable for me, so combined with their poor support and the really very little support information posted on their website, I am only giving it 2 stars.
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