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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Product Info Reviews

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Rating: 1 stars
Summary: Loaded with spyware, and updates failed
Review: Installs hidden directory and a spyware service. After the first install, you must call by phone or Internet to "activate" the program.

The saved pdf file had markings saysing the product needed an update. After laboriously downloading the updates, they failed. The program would not even come up. Uninstall and re-install without applying the updates made it usable.

I have used it the last three years or so, but I will not again.
They should list on the box cover the activation procedure and clearly state what spyware they will install.

Rating: 1 stars
Summary: Loyal customer to Defect to TAX CUT
Review: As a customer of TurboTax for the past 8 years, I will go to Tax Cut next year. The problem with c-dilla has been an absolute nightmare. My husband (technical engineer)found the c-dilla process running and eating away at our system. (it is still causing problems that he has spent HOURS working on) This damn c-dilla has almost caused a divorce! To remain a loyal customer I demand Intuit CEO to make public press release stating it was a bad idea and the whole concept be removed from any future version or product! Trust me, your loyal, consumer to buy, use and recommend your product, rather than assume I am a criminal software pirate! My sister and neighbor have already bought TaxCut on my recommendation! I am buying stock in H&R Block, they will see an insane increase in sells thanks to Intuits c-dilla debacle!

Rating: 5 stars
Summary: A Happy Turbo Tax User
Review: I read all of the negative press this year on the new product activation technology, but went ahead and used Turbo Tax Deluxe based on my past positive experience. The software works great and I had no problems with product activation. The interview process is easy to understand and the error checking function stopped me from making a mistake in my federal return. Additionally, I used the e-file feature for the first time this year and it worked flawlessly. Intuit spends millions of dollars every year to create a great piece of software and they have every right to protect this intellectual property. Many of the complainers on this and other sites probably don't realize it, but this protection technology is used by many media and technology companies.

Rating: 1 stars
Summary: This software does work on my computer!
Review: I purchased this software and planned to file taxes this weekend but still could not activate it. I spent almost all day trying to figure out what is the problem. It looks like that if any additional devices or peripherals are installed on you computer it would not be possible to activate this software. However, all other software packages installed on my computer work without any problems.

Rating: 1 stars
Summary: ...
Review: First - I bought this Turbo Tax from Intuit for [for a certain price] now it can be purchased at Amazon for [less].
Second - After I used it to do three taxes I tried to open it and it no longer will open. It says "Performed an Illegal operation - contact Vendor. I've looked for three days and cannot find a way to contact the vendor. No phone #.
Third - I ran across something that said if I had a problem they would deal with it for [a certain price]
Fourth - I live in tucson and this is a tucson Company and I would like to see them prosper but not by ripping me off. It is almost april 15th and I can't open Turbo Tax nor can I get tech support.

Rating: 1 stars
Summary: Truly Awful
Review: TurboTax used to be a reasonalbe solution. Now it is a horrifyigly bad priece of software. It makes mistakes, doesn't let the user fix them and is full of obnoxious marketing for past products from past years.
THE WORST SOFTWARE I'VE EVER USED.
SAVE YOURSELVES. BUY ANY OTHER TAX PACKAGE BUT THIS ONE.

Rating: 2 stars
Summary: TurboTax, TaxCut, or Excel?
Review: I purchased TurboTax 2002 before the product activation issue hit the fan. When I read the license, I sent it back on principle and received a refund. I bought TaxCut and found it marginally adequate for simple returns, but encountered too many bugs to have any confidence in its final results (e.g. formulae were displayed instead of calculated values).

My return for this year was unusually complex, time was running out, and it was too late to shop around for an accountant, so I bought TTax (again), did the return, printed it, and uninstalled it.

I'm concerned about being unable to access my tax data file in the event of a TCMP audit in 5 years if Intuit gets bored with TTax and drops support. Just as a test, I installed it on a computer with the date set to year-end and no Internet connection. It wouldn't open the file.

Next year I'm just going to do my return using Excel to do the calculations, and I'll use the IRS-provided Acrobat Reader fill-in forms when I'm ready to print. The cost will be zero, the added time will be minimal (one really has to read the instructions and understand the form that TTax produces anyhow), and there will be no 'Product Activation' issue.

I don't steal (make illegal copies of) software. I'm just not buying any software that I can't install if the vendor goes belly up.

Rating: 1 stars
Summary: My last year with Turbo Tax
Review: Warning -- you can only use this product on 1 machine. I understand the geniuses at Turbo Tax want to thwart piracy, but they didn't figure that such a bonehead move would frustrate their long time customers to the point where many of us will not use their product again.

Taxes are hard enough, and we buy Turbo Tax to make this chore easier. Turbo Tax seems to have forgotten this fact. Their customer service is as friendly and helpful as the IRS.

Rating: 1 stars
Summary: Intuit stepped over the line
Review: I found their little spyware jewel when trying to debug a touchpad delay problem that mysteriously appeared the day after installing TurboTax 2002. A support rep. suggested I un-install TurboTax to see if that was the problem. He manually guided me to disable the spyware (FOR WHICH THERE IS NO UN-INSTALL).

I've used TurboTax for 6 years but never again. These guys did a very ugly thing.

Rating: 1 stars
Summary: TurboTax Deluxe 2002
Review: In the last ten years, TurboTax is the only tax software I bought and used, but not anymore. With Activation code and DRM, I simply won't touch it, period.


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