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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Rating: 1 stars
Summary: WARNING: Product Activation ... & CRASHES
Review: I too have been using Turbo Tax for many years and have always recommended the product to others...that is until last night when I purchased the 2002 edition!

Turbo Tax now has a Product Activation feature (a lah Microsoft) and ... Macrovision's C-Dilla. Turbo Taxes Product Activation scheme is outright "nonsensical"

YOU CAN ONLY PRINT AND FILE ELECTRONIC RETURNS FROM THE COMPUTER ON WHICH THE SOFTWARE WAS ACTIVATED!!!

For example, let's say u have two PC's at home and u installed and ACTIVATED TT 2002 on PC #1 and later installed it on PC #2. Because u Activated TT 2002 on PC#1 You would not be able to PRINT or FILE RETURNS ON PC#2!!! The program would save the Return that u created on PC#2 as a "pdf" file (adobe acrobat) and then u'd schlep over the PC#1 to do your Printing and Filing!! Imagine the possiblilites! :-(

Also, this year's version includes a copy protection scheme by Macrovision called "C-Dilla"..which is some sorta of "program" that remains in your systems registry even after uninstalling TT2002. I tried removing it after uninstalling TT and my system crashed! Thank God, I use Windows XP so I was able to use System Restore to get it up and running again!

I will be returing the TT 2002 for a full refund tonight! Furthermore, I'll be using Tax Cut or some other Tax PRogram until Intuit comes to its senses!

Rating: 1 stars
Summary: Complain to Intuit About Product Activation
Review: I have used TurboTax for four or five years and found it very good. However, if I have a choice (and in this case I do) I will not purchase a program that contains any type of product activation.... For the record, I do not share my software but I do freqently reload, change hardware and beta test so activation becomes a real [pain] ...Enjoy!


Rating: 1 stars
Summary: No more TurboTax
Review: I've been using TurboTax many years. Now this year will be the last. I already bought and installed it, then found out this activation stuff. Too late for me this year. I sent my complaint to Intuit.

Rating: 1 stars
Summary: Sad to see it go
Review: I've used TurboTax for so many years that I've lost count (8, 9?), and have just counted on it being there every year, like the change of the seasons. Unfortunately, this year's version has played havoc with some of my startup services even when it's not running. It's installed some version of [a program] that is sending encrypted packets to Intuit, and when I've used another program to rip out the [program], the main program quits running. When I went to re-install it, it wouldn't activate without wanting me to re-register. I've been waiting on hold for 45 minutes waiting for customer support, and am still holding as I write this. This used to be the top of the heap for tax prep software, but I'm afraid that I'll have to purchase one of the other prep packages to do my taxes this year. TurboTax has gone the way of AOL, in commandeering your system resources as its own, and not letting you use them without its own poorly planned permission.

Rating: 1 stars
Summary: Buying TurboTax is more complicated than doing taxes by hand
Review: I used to buy this product to simplify my life. Now with the multitude of marketing promotions, rebates, special savings, software bundles, product regristrations, single computer installs, coupon redemptions, and the like, I find that simply obtaining and installing this software is more of a hassle than just grabbing a pencil and filling out tax forms.

The folks at Intuit seem to have forgotten that their customers are seeking convience and simplicity.

Rating: 1 stars
Summary: Don't Buy this Product because it may not work
Review: I've used Turbotax since it was first available but I'm returning the 2002 version .... because it doesn't work - it fails to activate with "Product Activation Error - Vendor Error 8, Tracking Code 120" and intuit support has given three answers as to what I can do:

1. We know that's a problem with some Windows 98 systems but we don't have a fix for it, so keep checking our web site ...

2. That is a problem with some Windows 98 systems, you should return it and get a new copy...
I asked: how do I know the new copy will work ...
Intuit's Answer: You don't till you try the new copy.

3. Uninstall Turbotax and delete several files installed by SafeCast (which doesn't get uninstalled unless you do it manually) and then re-install it.<...this problem exists on Windows XP, 2000, NT and from my experience on 95, 98, and Me.

So if you buy it your gambling that it might work and then again it might not but you won't know till you actually install it.

I've wasted 6 hours of my time attempting to install this software ... 2 hours longer than it would have taken to do my taxes by pencil and paper ... Intuit owes its customers an apology for this mess.

Rating: 5 stars
Summary: Great Product
Review: Have been using Turbotax for over 5 years now. I cannot imagine doing my taxes without it. The easystep interview process guides me along while the help feature provides a more in-depth discussion of an issue if I need it. Product activation is no big deal if you just read the instructions. Since I also use Quicken, I am able to import much of my data which is also a big timesaver. This product will revolutionize the way you do your taxes!

Rating: 5 stars
Summary: Excellent Product with Videos and Advice to Help Cut Taxes
Review: We've used this product since it came into the market place -- except for one year we tried a competitor. It's reliable, easy to use, and the onscreen help, videos and advice have made a difference in our tax savings -- even the accountant that reviews our completed taxes said that he cannot do better for us! ...


Rating: 1 stars
Summary: Almost impossible to clean up "CD PROTECTION" software
Review: I am like many other reviewers in that I have been using turbo tax for years. Basically I pick up a copy at the local Frys Electronics every year (they have a couple of pallets at each store). This year I saw a bunch of taped notices on the pallets warning about "C-DILLA" and the authentication scheme. Well, since Fry's has a pretty good return policy (if you can stand to wait in their line) I decided to give it a try...

BOY WHAT A MISTAKE I MADE...

Once the C-DILLA software was installed (which by the way is never mentioned in their documentation and doesn't uninstall when you uninstall Turbo Tax) it started "interfacing" with my CD/RW and DVD/RW such that I began to have other issues outside of Turbo Tax. I ended up spending almost 8 hours (I'm a computer engineer by trade) researching and working at removing this program from my computer. Use google to find some of the "analysis" of the program. Its not pretty what it is capable of and the fact that Intuit does this both without telling you and (apparently) without doing enough internal research to know what they were getting into just boggles the mind.

Needless to say, I returned the package to Frys. Apparently I wasn't the only person. It took less time to return this package than anything else I had ever returned. They just took one look at the product and started filling out the paperwork. Note that Frys typically caters to silicon valley engineering types (course they are in other places too, but there is a pretty good engineering density here) so the number of returns here might be higher. Who knows.

As a software distributor, I'd be leary of selling this product with a return rate that high. The overhead cost of returns would totally eat out of my distribution profit. Who knows, maybe this will "break the camels back". I drive past the Mountain View Intuit offices almost every day. Now I wonder what they were thinking in those buildings....

Rating: 1 stars
Summary: Can't use this anymore
Review: Don't buy this product! The activation scheme will absolutely make you throw your money in the basket. I can't use this program until I log on to the Internet! The computer I want to use it on doesn't even have capabilities for Internet. Bleh.


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