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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Rating: 1 stars
Summary: Surprised by license scheme
Review: I was surprised by the once only activation scheme. I often install software multiple times and my systems change at least every 6 months. Intuit's scheme of activation once is like buying a voucher and getting free software. I have an expectation to be able to use this software in a year if I need to. With the current scheme, I will have to pay again if my system is rebuilt or I want to run the program on a different machine...

Rating: 2 stars
Summary: All the reviews scared me.
Review: I have been using TurboTax for the past few years. And this year I was about to buy the new 2002 version, but after reading all the negative reviews about the spyware and other problems, it made me feel uneasy buying TurboTax this year. I'm glad I didn't buy the software yet. It probably saving alot of headache. I will check out other tax softwares instead. Thanks for all the reviews.

Rating: 1 stars
Summary: BUY "TAX CUT" INSTEAD
Review: I had used this product (Turbo Tax) for years, but now with activation, I can't read old returns on my new PC.

This new 'activation' assumes I am "Guilty Until Proven Innocent".

DON'T BUY TURBO TAX !...

Rating: 1 stars
Summary: Turbo Tax Deluxe
Review: I have used Turbo Tax software for two years (2000, 2001). I loved it and intended to use the software to file my tax return this year. However, based on what I have learned from the Washington Post Review, the Wall Street Journal Review, and the information available on the Turbo Tax web site, I decided not to purchase the software this year, version 2002, for the following reasons:

1. By adopting product activation on such a cheap software like this, Turbo Tax has treated users as potential criminals. I understand that Microsoft also enforces the same Product Activation policy; however, Microsoft products are high priced items and its products are used all year round. Turbo Tax costs under $... and can only be used in a few days. Microsoft offers full disclosure about activation and the technology behind it.

2. Tax Cut is very similar to Turbo Tax and is way cheaper.

3. Tax Cut allows users to use one copy in mutiple machines inside a family.

4. I want to give Tax Cut a try. I want to make a comparison of the two tax preparation products.

Goodbye, Turbo Tax. I will only buy Turbo Tax next year if and only if both of the following conditions apply:

1. (Most important): Turbo Tax abondons its Product Activation policy.
2. Turbo Tax proves to be superior than Tax Cut

Rating: 1 stars
Summary: Good-bye TurboTax-- choking on greed
Review: I was dismayed after I ...bought.. a copy of TurboTax 2002 and realized I still could not use it without going through a product activation process. It did not work on-line, and I spent about three hours trying to call in for assistance and finally gave up. Returned TurboTax ....

My main thought-- what if something happens to my activation (or they call it 'license management') around April 10 or so and I cannot open the software, or cannot print, or am otherwise punished by Intuit? How long will it take on the telephone to TurboTax then? Maybe 12 hours? Maybe forever?

I noticed that TaxCut was rated #1 by the Wall Sreet Journal and PC Magazine. It cost less money and is rated higher, plus no activation. Imported the TurboTax files from last year with no problem.

Now that I look at the Amazon.com reviews (thank you Amazon for creating this forum) I see I was not alone. In one week, over 300 strongly negative reviews with lots of detail from personal experience, and then a string of 5 star reviews basically callling the other reviewers plants or idiots. Based on my experience it is easy to see that the 300+ reviews that are one star got it right and easy to see who the plants are. A friend told me that there have been hundreds and hundreds of complaints in this forum prior to last week that have been deleted...

TurboTax is a piece of software that sells about 6 million copies a year. It is useful for only one year, then becomes useless (unlike an operating system). This demonstration of obscene corporate greed makes me wonder how much it really costs Intuit in research and development costs from one tax year to the next? Can't be much. I am sure they spent more discussing and playing with this activation scheme than they did improving the functionality of the software.

Rating: 1 stars
Summary: Who's lying?
Review: Just compare the positive and negative reviews, it's not hard to see the pattern: all the positive ones are short, lacking details, appearing close to each other, with simple user names, and directed towards critisism. On the contrary, all the negative ones are relatively long and detail-oriented. So it doesn't take too much to figure out who's trying to mislead here...

Rating: 5 stars
Summary: No problem here
Review: TurboTax is so easy to use. The only difference this year is a couple of more steps to activate the product to prevent 'loaning'. My wife found the process simple, and she's less computer literate than I am (I'm not exactly a techie either). If you're having trouble with activation, ask your 7 year old or the neighbor's kid to help you. You'll find that the source of the problem isn't TurboTax, but between your chair and computer -- you!

Rating: 1 stars
Summary: watch out for the updates
Review: I've used Quicken and Turbotax for the last few years, and I'm finally fed up. The latest updates (1/30/03) leave the product unusable. It won't boot up.

Their support website states that they'll have a solution within 24 hours. We'll see. Since I downloaded State twenty days ago, do you think I'll have to repurchase it?

And for the conspiracy buffs: why ARE there numerous consecutive five-star user reviews on January 26? Strange.

Rating: 5 stars
Summary: Bad reviews are bogus
Review: No, I don't work for Intuit -- do you work for TaxCut? It's amazing that a series of good reviews receives skepticism! There's a reason why TurboTax is the #1 selling tax software. I made the mistake of buying TaxCut one year -- emphasize MISTAKE. The same info input into a friends copy of TurboTax for that year yielded a far greater return. Unfortunately, I had already filed my TaxCut return, but you can bet that I filed an ammended return with TurboTax to get my money!! This amount alone will pay the difference between TaxCut and TurboTax for the rest of my life!! TurboTax is well worth it. Don't believe the whining.

Rating: 1 stars
Summary: A Good Product Gone Bad
Review: I have been a Turbo Tax user from the beginning. I am so glad I read this review. I was going to buy Turbo Tax but no more EVER! I have to put up with the product activation with Microsoft and dread my calls I have to make since I frequently upgrade my hardware. I don't have to stand for this with tax software. I don't need anything beyond the IRS to raise my contempt. Intuit has taken the fatal step. Nice knowing you Intuit. I quit Lotus 123 and went to Quatro for the same reason (for those old enough to remember what those products are). Now I think I will take some time and find a product that I can use that doesn't insult me right up front. BTW, I would rate this product a zero (0) stars, but Amazon.com doesn't go that low.


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