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TurboTax Deluxe 2002

TurboTax Deluxe 2002

List Price: $39.95
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Rating: 1 stars
Summary: No advance warning of Activaiton problem
Review: There was no advanced warning regarding the activiation requirement. This version of TurboTax is really unacceptable. Intuit seems to be unconcerned with regard to customer satisfaction. ... The C-Dilla software that in installed with TurboTax is the same software that spys on your PC. And even if you remove the TurboTax software from your PC, the C-Dilla software is not removed!!!

...

Rating: 1 stars
Summary: Intuit Blew it - great product ruined by activation scheme
Review: If I had known that Intuit was going to implement the product activation scheme in Turbo Tax I would have skipped it and bought Tax Cut. I don't want to hear all the arguments about piracy (I'm a legit TurboTax user for 10 years now and unless they do something to change this, I WILL network my thoughts to others) I know several at work that are about to buy their tax software and I'm quite sure I'll have an impact on what they buy.

It is an insult that I should have to contact the company to allow a re-install on a new drive after a crash. I should be able to buy this program, install it and run it without having to use phone or internet - PERIOD. Microsoft did the same with their Windows XP and I'll never own that either.

Intuit - let me buy the software then leave me alone unless I need product support for what the package was designed to do.

Rating: 1 stars
Summary: C-dilla???? Get off my machine
Review: I love TurboTax, but hate this new activation. I shouldn't have to search the net for information about an unauthorized piece of software running in the background. When I saw something called c-dilla, I immediately thought it was a virus, but found out that TurboTax is what installed it. Shame on them.

Rating: 1 stars
Summary: Loyal paying customer since 1992 - switching to Taxcut
Review: I just spent a 45 minute chat session with TurobTax technical support. The customer service agent cut and pasted a generic licensing statement 3 times: You cannot install turbotax on multiple PC's.

Bottom line is that I cannot install TurboTax on both my home and work PC's, and have the choice of printing my tax return from whichever I choose. Ridiculous!

Rating: 1 stars
Summary: Bad Intuit, Bad Bad Intuit
Review: Never had much problem with with product activation. But the unaccounced installation and continued operation of the CDAC11BA program is enough for me - Intuit's Quicken and TurboTax are out!

Rating: 1 stars
Summary: C_DILLA
Review: It overwrites information on the boot track that may be used if you have multiple OS's installed. Never does it inform you that it's installing the Macrovision C_Dilla DRM junk in the background.

I will never buy Intuit software again.

Rating: 2 stars
Summary: Disappointed with TT's activation "feature" so Goodbye TT
Review: I have used TT for the past five years. I am very disappointed in buying this year's TT and now learning that it has a product activation "feature" that I strongly disagree with. Since I have already unwrapped the TT Deluxe and TT CA State products and mailed in the rebate request, I will use this year's TT to do my Federal and State returns. Next year, I will buy Tax Cut. I have really liked TT but will not install software that impacts my ability to upgrade my PC and does things that are "secretive" and which I do not fully understand.

Jim Moore
Cupertino, CA 95014

Rating: 1 stars
Summary: Having a missing Product Key common - and a hassle
Review: When I opened box, the "Product Activation Key" was blank. Apparently this is common - Intuit has it listed in their FAQ, and I've read mention of this happening all over the web.

Their solution (both through online chat and their FAQ)? Mail it back (CD, case, and mail it with tracer) at my expense and they will send out another. Perhaps I'll get one back in a week or so? They won't activate it over the phone.

This is completely unacceptable. Good bye Turbo Tax, I'm getting a refund and buying another tax package.

Rating: 1 stars
Summary: Unnerved by the reviews
Review: I've been a TT customer for 9 years - and yes, I BOUGHT every version, including this year. The reviews here unnerve me and make me scared to install this product.

First, I resent being treated like a thief. Second, I worry that I will be forced every year to buy TT only if I want to read the prior version of my tax files. Third, I hate having spyware on my computer, and modifying my hard drive.

I usually do my taxes on one system, copy the files to my other system that's connected to a printer. TT won't support this.

If you haven't bought TurboTax yet, think very carefully - I am regretting my decision.

Rating: 1 stars
Summary: TaxCut is fine
Review: I have used TaxCut for 7 or 8 years and thought it did a fine job with my taxes. Last year, I switched to TurboTax, thinking it may have better integration with Quicken (which I've used since it ran on DOS). I found that it did no better or worse than TaxCut using my Quicken data. Given the fact that TaxCut has been perfectly fine and the the fact that TurboTax has all this copy protection hassle, I'm going to use TaxCut this year, even though it means I have to throw out the CD that Intuit sent me and drive to the store to get TaxCut...


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