Rating: 
Summary: Good Bye Intuit
Review: After many loyal years with Intuit, I have such a bitter taste in my mouth that I have vowed not to use this product ever again. Advertising and badly implemented copy protection. Buy this only if you have the MOST BASIC computer system.
Rating: 
Summary: Software user has it all wrong
Review: Amazon and Turbo Tax provide excellent service in purchasing the Turbo Tax software and the related state software. What I like about it is that ordering from Amazon (1) saves sales taxes, (2) who wants to go to a CompUsa when you can have it delivered, and (3) Amazon sells the software to you at the net price, i.e. they reduce the price for the rebate so you do not need to cut the bar code, attached the receipts, etc.I am a CPA who does not practice tax accounting and find the Turbo Tax line of products indispensable for my own business and doing tax returns for friends and family members all over the country including multi state tax returns.
Rating:
Summary: A quick exit
Review: As many people have learned, TurboTax's product activation is a headache. It might not be so bad if you could talk to someone about it, but that's not so easy. It's too bad, because it may be the best product in most other ways. I tried their "chat" support, but could not get the guy to actually answer my questions about activation. He kept answering as if he hadn't really read the question. My impression was that he was cycling through many simultaneous chat sessions, and wasn't focused on my question. I gave up and tried to call a live person to talk to, but got a busy signal.... When at lot of people need a little hand holding, with a new, somewhat scary feature, they're not holding out their hands. I bought the software one evening, and had it back at the store the next afternoon. I swapped it for TaxCut, and saved $20 to boot. I don't think it's as slick as my last 8 copies of TurboTax, but at least I'm comfortable with it and can use it conveniently.
Rating:
Summary: Goodbye forever, Turbotax
Review: Besides the well-documented c-dilla idiocy, I have had major technical problems with Turbotax for TY 2002. Saving to PDF format doesn't work (even with help from Intuit tech support). One of my state forms will only print from "forms method" and Intuit cannot explain why. The standard answer is "uninstall and reinstall", which doesn't work.
Get Taxcut. For 2003, I certainly will.
Rating:
Summary: Very Irritating
Review: I am a TurboTax customer for 8 years. I paid for every copy and I am generally happy with the performance of the software. I purchase TurboTax Premier 2002 and activated it on my computer. It worked decently enough. After I filed my return, I reinstalled my operation system as my annual computer maintenance. Lo and behold, Intuit wants me to purchase their software AGAIN. Thank goodness I redid my operating system AFTER I filed my return. This is really irritating. I would have rate the software much higher. Next year I am seriously going to consider TaxCut from H&R Block.
Rating:
Summary: Very Irritating
Review: I am a TurboTax customer for 8 years. I paid for every copy and I am generally happy with the performance of the software. I purchase TurboTax Premier 2002 and activated it on my computer. It worked decently enough. After I filed my return, I reinstalled my operation system as my annual computer maintenance. Lo and behold, Intuit wants me to purchase their software AGAIN. Thank goodness I redid my operating system AFTER I filed my return. This is really irritating. I would have rate the software much higher. Next year I am seriously going to consider TaxCut from H&R Block.
Rating:
Summary: Dissatisfied with Turbo Tax Shipment
Review: I am very dissatisfied & want to know how to register my complaint & my NON-recommendation of purchasing Turbo Tax via Amazon.com. I ordered turbo tax a month in advance. The advertisement said "available to ship 11/27". After I completed the transaction, the email changed the ship date to 12/2. I checked the status a week later and the ship date was changed to 12/6. Now that 12/6 has come & gone, the status says it will ship between 12/6 and 12/16. All Amazaon.com seems to be doing is stringing me along. I could have gone to the store almost two weeks ago (CompUSA) & gotten my own copy of the software for the same price plus a rebate! That was the reason for my amazon.com order -- to save time and get the product as soon as it was available, but it doesn't do me much good if I don't get the software until Christmas! Very dissatisfied. No seller contact info or phone number is provided to allow me to inquire. I also see that there seems to be no way to cancel my order as of today, 12/8. Scam?
Rating:
Summary: Buggy copywrite protection scheme hampers install!!
Review: I have been an every-year user of TurboTax since it became available years ago as well as a loyal user of Quicken and QuickBooks for my business for many years. After buying TurboTax 2002 Premier Home & Business I have found that due to a newly implemented anti-piracy scheme the installation and activation fails. There are still a number of unsolved activation errors in existence (as noted on the Intuit support site) that can thwart installation. It seems like the anti-piracy scheme was not fully baked when the product shipped, with specific unresolvable error messages generated by the software as admitted in the support web site. I tried to get tech support to assist me and they quickly gave up. They suggested for me to try using Intuit web based tax preparation service and return the software! Researching the issue further I learned that the scheme called Macrovision's SafeCast plants ... software that remains in your machine and tracks certain functionality of TurboTax activities. I will sure look for alternatives to all of Intuit software I cannot imagine being subject to this hassles when I upgrade TurboTax or Quicken. Definitively I do not recommend this software!
Rating:
Summary: The WORST software I have ever installed.....
Review: I have never written a review this bad. I "trusted" intuit and I have used Turbo Tax for the PAST 3 YEARS. Now I am going to have to re-install Windows 98-SE and luckily I have a back up on my iomega zip 250 discs. I'm the type of person that is VERY careful with my financial data. I have backups of my Quicken data and my Turbo Tax data. Now I wish Intuit was more careful with the program data. I don't know where to VENT my frustration ! Maybe I will start with technical support....oh oh there is no phone number for technical support. Now I think the only thing I can do is warn "others" NOT to make the same mistake I have. Don't Buy This Product !
Rating:
Summary: Turbo Tax Deluxe 2002
Review: I have used this product with complete success for the past five years. Not this year! After spending many frustrating hours attempting to load this program, I gave up. Whatever changes made for this years version has made it a nightmare to activate. The illegal operation prompt continues to appear and as for technical support... there is none!
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