Rating: 
Summary: very buggy
Review: The first return I created went ok.
But on the 2nd return, it kept messing up my direct deposit info.I figured out that if you try to deduct the e-file fee from your refund, it messes up your direct deposit info. If you pay by
credit card, everything is ok. Took me several days to figure this out. Do not buy this piece of crap. ML
Rating: 
Summary: Can't get customer service?
Review: It's just because you're not looking. You HAVE to pay $9.95 to call Tech Support? Um, nope, you don't. Doesn't have e-mail support? Take a look, yes, they do. They also have chat support. I've used this program for several years, and yes, there have been a few bugs but they were quickly worked out. Every program has its flaws, TaxCut is no different.
But they do stand by their product, with a calculation guarantee and a satisfaction guarantee.
Rating:
Summary: Don't waste your time
Review: Last year I used TaxAct, which was available free for download, and I was quite happy with it. Compared with TaxAct 2002, TaxCut Deluxe 2003 is such a hassle. It is difficult to navigate through worksheets and forms. There are entries that are set to default values, and if I change any of them, I cannot e-file tax return. The display has many bugs, and not all the numbers are displayed, or some times numbers from different entries overlap. Now I lost confidence in TaxCut Dexlue 2003, I am going to download another tax software and compare the numbers.
Rating:
Summary: just plain awful
Review: used TurboTax last year and went smoothly. Read about C-Dilla on Turbotax last year (which they dropped subsequently), got ticked off, so tried Tax Cut. Just awful in comparison. Unlike Turbotax, you can't view the forms, and you cant easily make changes to inputed items. I tried figuring NY state tax and for some reason it didnt pick up the city taxes withheld even though it was entered. And you cant print to a PDF file (so i can take to my office and print on laser printer), can only only hard-print, and no way to review the form before you do! Miserable. Going to order TurboTax today and never go back to H&R Blockhead Tax Cut.
Rating:
Summary: What a mistake
Review: Like many users, I decided to give TaxCut a try after last year's TurboTax fiasco. Big mistake! Based on other reviews, I was prepared for problems importing data from Quicken and from last year's return, and entering the information by hand wasn't a big deal. But the clunky user interface, hugely delayed state update and other problems are sending me running back to TurboTax. The deal-breaker was checking my federal return a second time and being told there were 7 errors that had to be corrected before filing. (The first time I checked the return, there were-- you guessed it-- no errors.) Nothing changed in between the two reviews: no product update, no new data on my end. TaxCut just gave me wildly different results, with no explanation. Don't waste your time or money on this unreliable product.
Rating: 
Summary: Don't waste your time!
Review: I had mixed reviews from Amazon before I bought this, as well as from the state version, but I figured it only cost $20 for both after rebates, what could it hurt? Total waste of time! This program is just that, cheap! Eventhough this is my first time attempting to file for myself, I am a self-employed massage therapist and have been paying taxes on it for 4 years now. I thought their questions were too vague and the program skipped around a lot. For example, if you were wanting to go back to the last question, it might take you way back to the beginning of the section instead....Very confusing and poorly made.
I could have all the numbers right, but I don't want to be so quick to pay the IRS $1000! I think I will pay $130 to take my print out to a professional and get some advice from them for the future.
Rating:
Summary: Wrong Taxable Income
Review: I have used TaxCut for the past three years and never had trouble until this year. Be careful to look closely at how TaxCut handles direct IRA rollovers. It pulled the rollover amount (instead of the taxable rollover amount -- $0) in as taxable on my state form. I ended up having to file a hard copy because of this, and went around the block 6 times with the support staff to try and get them to recognize that there was an issue. They never did.
Rating:
Summary: Poor Support & Awkward E-file Support
Review: I had used Turbo Tax for 10 years and was scared off by the Copy protection issues last year. I switched to Tax Cut and was quite satisfied with the product, (minor irritations with the clunkier User Interface). I decided to re-up this year, and finished my return. However when I went to E-file I could not read last years AGI from my previous return (required to e-file). I went to the Support database and found out that I had to have last year's program installed on my machine to look at my last year's AGI. This has been an issue in the support database since at least 2000, and the SW still works this way, even though the file is obviously readable since it is used for data import. I did not have the SW installed because I had purchased a new computer and only moved the data records not the program files. So I got out my old disk and reinstalled the previous year's product (new machine, bigger drive) only to have it tell me it could not read the file because my STATE program wasn't present! I called customer support and spoke to a representative who told me they had a record of my purchase and would send me instructions to obtain the download in my e-mail. After 1 hour or so there was still nothing in my inbox, so I called back only to be told that I had NOT PURCHASED UNLIMITED DOWNLOAD for an extra $4.95. They then said they would not give me the download unless I purchased this service! I guess it's my own fault for not planning ahead and buying the unlimited download knowing I would need to read my old return to submit this year's return. Of course it could also be their awkward semi-protection scheme, and conflicted customer support. In any case I will not buy this product again, and I'm telling you about it too.
Rating: 
Summary: Decent software
Review: I've used this s/w before and have never had problems with it.
Admitedly my return isn't that complicated (Sch A, B, Ira's, etc) but still, not to bad. It could be easier to navigate and to enter info directly onto schedules, but other than that no complaint. I've e-filed perfectly the 1st time everytime I've used it. Let's just see about the rebates though, I pray it's not the scam it is w/ Turbo Tax.
Rating:
Summary: DO NOT buy this peice of crap
Review: If you want headaches , calculation errors and finally rejected returns go for this - I am going to try and return this piece of s****. No customer support to call / chat - they say there is but it hidden somewhere in the website that I cannot find. There is $10 per call and belive me you wil have to call lots of time.
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