Rating: 
Summary: nice concept if it worked
Review: I bought this program to organize and simplify my charitable giving. Unfortunately even though I have a new Dell computer,which works well, this program does not.
The program is supposed to list the market values of all items given to charity. In theory, you can then use these market values in determining the value of your charitable deductions.
Unfortunately, my program would not allow me access to these market values. I have loaded the program twice, and have even got the update on the web, to no avail. It would be nice if the product worked out of the box. It does not.
Rating:
Summary: No stars for ItsDeductible
Review: I can only agree with the other frustrated reviewers -- this is a nice concept that does not work. The program does not work -- I cannot get it to open. Intuit's website is dreadful, its customer support is terrible (both the chat interface and the "support" I was offered). Attempting to install the program also makes my computer crash about 50% of the time. I have never encountered a more frustrating piece of software. I was foolish enough to spend five hours trying to make this program work. Given the value of my time, I would have been better off not trying to claim non-cash donations as deductions.
Rating:
Summary: Save your money folks
Review: I have been using the workbook for years and have loved it. However, the last time (this year) I tried to get one to track donations throughout the year (2004). There was none available. The company sent me one for the wrong year (last years), and it took me over a month and with at least a dozen phone calls to get it returned. I kept getting people in India who would all give me the same information as it was written for them. They had no further information because basically they didn't know what was going on. I was finally able to get costumer service in the states. They said that it was pretty much luck on if you got the U.S. or India. They told me the ItsDetuctible was bought out by another company (Intuit) and that basically we will all have to suffer with bad customer service in this large company who has outsourced most of the customer service jobs to India.
Rating:
Summary: Dont' Waste Your Time & Money
Review: I have two serious issues with ItsDedubitle. First, I have not been able to get the software to load properly. The download version was purchased and didn't work. Tried to re-download from Intuit and had the same install issue (cannot find database). Second issue is lack of timely and competent support. The chat support took 48 minutes for a representative to arrive. After answering a number of questions, the rep simply said they didn't know the answer. "Have a nice day. Is there anything else I can assist you with today?", then an abrupt message saying I was disconnected from the Intuit support server. The reason the product was purchased was to save time; I've already took more time than doing the form by hand. Save your self anguish, time and money. I threw away $20; wish I had contributed it to a worthy cause to deduct on my taxes!
Rating: 
Summary: Great Program saved me hundreds!
Review: I have used this and a previous version for two years. They are awesome!!
Rating: 
Summary: I've saved thousands
Review: I have used this software for 3 years now. It's allowed me to organize my donations and receive the maximum benifit from my giving. I've read some reviews where people are having problems running this. I've ran it on Windown NT, Windows 2000, Windows 98, and Windows XP and have never had a problem. The only negative is having to re-purchase every year, but the savings more than outweigh the cost.
Rating:
Summary: Pass on the software; buy the hard-copy version
Review: I like the concept and have used the hard copy for several years. Last year, I bought the software -- much to my regret. There a glitch that made the program inaccessible after January 1 (when ELSE does one do one's taxes?) and though there was a patch, it took FOREVER to get through to Tech Support. In addition, you can't use the program for more than one year. Though the program (and book) come with a guarantee in case you're audited, the choice of using the data for a second year -- and foregoing the guarantee -- should be MY choice, not that of a program. Good data, but get the hard-copy version and build and Excel spread sheet for your records.
Rating: 
Summary: Not Worth The Hassle
Review: I love just about anything put out by Intuit and have used Quicken and TurboTax for years. I tried Its Deductible last year and initially was pretty impressed because I didn't know I was entitled to claim that much for donations. However, after all my hard work inputting all my donations, when it came time to file my taxes, there was a glitch with I.D. and it would not create a report, integrate into TurboTax or anything. I spent THREE DAYS trying to get through to customer service to get it fixed. After a whole lot of waiting and a whole lot of poor customer service, I finally gave up and was unable to use I.D. with my tax return. I was very disappointed with how difficult it was to get through to customer service. Plus once I finally did get through to someone (3 days later) they were unable to fix the problem.
Rating:
Summary: You can't deduct enough for this to be worth it.
Review: I purchased It's Deductable in the beginning of the 2004 to have it have a database error and never run. It got to the point where I reinstalled my entire system before it would work (this is the only solution Intuit technical support could come up with). I recently went into the software to do my taxes and ALL OF MY DATA WAS GONE! I even did a restore from tape and the software did not see my data. Basically this software, when it worked, never found prices for ANYTHING and then lost my data even after a full restore. Intuit stole my money and time.
Rating:
Summary: It's all a matter of how you use it!
Review: I purchased this product on recommendation from someone else. If you are one of those people that track you deductions during the year, as opposed to waiting until tax day, this is great. I definately was able to deduct a lot more than I have in previous years. The only problem was finding the donated items was a little time consuming. I am definately buying it again this year.
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