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Quicken 2004 Deluxe

Quicken 2004 Deluxe

List Price: $59.99
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Rating: 1 stars
Summary: I Wish I had visited here before I bought
Review: I have Quicken 2004 Primier. It has been a disaster from the first day. I have used Quicken since the DOS version 4. This is the worst software I have ever encountered. On first installation I encounterd some errors culminating with a memory reference error. When I was able to get the program to run, my data was incorrect. I have gone back and forth to Quicken 2001 while I waited for "Escalated Quicken Support" to get back to me. But now Quicken 2001 Delux is not supported for Financial downloads. I am again waiting because they lost the last email I sent them. STAY AWAY FROM THIS PRODUCT.

Rating: 4 stars
Summary: Overall Good Product
Review: I almost got scared off by all the terrible, terrible reviews posted here. I'm sure glad I didn't. This product is fine.

I have been a Quicken user for about 10 years and was still using the 2000 product. While I was upset that Intuit decided to sunset the ability to download transactions from by brokerage account (as a fairly active trader that's the main feature that I love) I quickly converted my files to the 2004 version and was navigating the very simple (although different looking) user interface, downloading, and processing transaction activity in just under an hour.

All of the negative reviews posted here must surely be activity from Microsoft employees hoping to scare people into using Money.

I bought this product for $14 from the used and new vendors on Amazon. For $14, this is a very good product.

Rating: 1 stars
Summary: My first review: to warn others
Review: I have been using Quicken since 1993, most recently Quicken 2000, on a 2003 Dell laptop. I received mail from Intuit stating, approximately, that old versions of Quicken would no longer be able to do Internet upgrades of data after May, 2004 and decided to upgrade to Quicken 2004 Deluxe from a CD.

Big mistake!

I attempted to install Quicken 2004 (after uninstalling Quicken 2000 as instructed). I got this message: "An error. Your Quicken Program files (not your data files) may have been damaged. You will need to reinstall Quicken."

So I reinstalled. Same error message.

I went to the Intuit support website. Live chat support isn't available to 9 AM on Sunday (it is now 416 AM; I have wasted 2 hours). $1.95/minute phone support is available 5 AM-5 PM, Monday through Friday only.

I searched their database. Nothing of use.

I reinstalled Quicken 2000 (it still works, and the data is still there). I then attempted to install Quicken 2004 a third time. This time it was unable to uninstall Quicken 2000, so I cancelled the install.

Then I went to Google to see if anyone else was having a similar problem. That's how I ended up here. I read many of the reviews posted on this site, and was appalled. It appears I was fortunate the program wouldn't install, and that my data survived.

So now my dilemna is: to stay with Quicken 2000, or try Microsoft Money?

I think I'll read Amazon's customers' reviews of Money before I decide to buy it.

Rating: 1 stars
Summary: IF YOU HAVE ANY OLDER QUICKEN DONT BY THIS ONE
Review: I AM A QUICKEN USER SINCE 1988 , I BOUGHT THIS ONE WHAT THEY CALL 2004 DELUX, I FIND OUT THAT OLDER QUICKEN DOES ALOT MORE THAN THIS ONE , MY ADVISE TO YOU DONT BUY IT .

Rating: 1 stars
Summary: It does not even calculate correctly!
Review: I purchased this product to keep track of my mutual funds. I have fewer that 30 investments. It is not up to the task. As reported elsewhere, there are serious flaws with the way this program downloads and updates information, but getting that part of it to work is only half the battle.
The portfolio management screens and reports frequently calculate an investment's gains or losses incorrectly. The totals computed on some of the columns in the investment listings do not calculate correctly. There is NO online support for the investment portion of this program. You must use their 1.95/hour service. If you are able to get a hold of anyone that is capable of intelligently supporting the product, you are luckier that I.
I have been an IT professional since 1981. I have never seen such a flawed product put into production. The idea that an international company would publish this is almost beyond belief.

Rating: 1 stars
Summary: Quicken 2004 Premier
Review: Very long time Quicken user. 2004 edition has serious flaws.
Extremely poor software testing. Planner calculations can not
be trusted. Support person had very limited understanding of product. Gave up after a wasted hour. I had to guide him!!
Not worth the money they charge.

Rating: 2 stars
Summary: Error 1311
Review: I got this software and installed it. Got Error 1311 about not able to read the file. I had a solution to that by copying it to the hard drive and then installing it from there. it installed successfully this time and now I am going to use it and find out how it works..
Good luck with the install.

Rating: 1 stars
Summary: If you like infomercials, buy this product
Review: I, like many other reviewers, have used Quicken for many years. After using this product, I will never buy another update. The screens are cluttered with Quicken ads, so-called helpful hints pop up often, and there is no way to get rid of the noise. Fortunately, I copied my Quicken 2000 files to another directory before installing. I used 2004 for 2 days and went back to 2000. I have uninstalled 2004 and thrown the Cd into the trash.

I intend to continue using 2000 until it will no longer function. Hopefully, by then, someone else will come along with a better product.

Rating: 1 stars
Summary: Worst Quicken Version Ever.
Review: Boy, I really wish I'd come here to read reviews prior to buying Quicken 2004 on a whim. I've been a loyal Quicken user since, oh, I don't know when. More than 10 years. This is by far the worst update they've ever done.

1. The upgrade recommended combining my investment and related cash accounts. However, the conversion failed without giving me an option to back out. It simply instructed to go through a laborious manual process. Now that's bad design, folks. And it's a poor way to treat your customers.

But it doesn't end there. Intuit substantially redesigned the interface. For the most part, I didn't care either way. However, they made dramatic changes to the register that substantially impact its usability.

1. They've dedicated the bottom third of the screen to information that I don't need 80% of the time. They didn't even bother to make the borders adjustable, and I can't make it go away.

2. When downloading register data in previous versions, the 'accept' button was fixed in a location just above the data. This was nice. One could simply click it repeatedly as the records scrolled down the screen. In the new version, they've moved the 'accept' button to the individual data records. Thus, every time you 'accept' a record, the button moves. It's a constant process of chasing the button. And it's tiny. But worse, they've aligned the 'accept all' button directly below the bottom record. Thus, when you're chasing it, it's all too easy to accidentally 'accept all'. And when you do, my friends, you're screwed. There's no reviewing and no turning back.

3. It was very easy to add transactions in the old investment register. Enter date, tab, enter transaction type, tab, enter security, tab.... etc, then . Almost never had to touch the mouse. In the new version that's all gone. Every transaction requires a pop-up window. And this is poorly designed as well. Several fields have drop-down windows that cause the entire main pop-up to pause and 'blink' away while it refreshes the data. The fields are poorly laid out, it's akward to use.

I've never had any complaints with previous versions. I absolutely, unequivocally hate this. It is the worst software I'm currently using, bar none.

The primary reason I never migrated to MS Money was loyalty. In this version, Intuit has removed the last reason not to switch to Microsoft. They've outdone them at their own game by creating an interface that is awkward, hard to use, and creates more work for a simple transaction than any previous version.

This is absolutely the worst $60 I've ever spent.

Rating: 1 stars
Summary: Buyer Beware
Review: I have never written a review for any product before. However, I just "upgraded" from Quicken 2001 to 2004. It is so full of bugs it is nearly impossible to use. FIrst, it crashed my brand-new top-of-the-line computer multiple times when I tried to load it on. When I finally got it to work and entered in all my account information, it only worked until my first online data download. Then the files became corrupted.
This would all be bad enough if you could get some decent technical support, but Quicken's live online support crashes both of my computers and the FAQs are worthless. After searching around the web for quite some time, all I was able to find out was that other people were having similar problems.
I finally called technical support, but they charge $1.95 a minute for support from India. I didn't think it was possible to find worse support than from Microsoft, but Intuit has managed to not only put out a completely unusable product, they've also managed to come up with completely criminal support. DO NOT BUY THIS PROGRAM!!!!


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