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Quicken 2004 Deluxe

Quicken 2004 Deluxe

List Price: $59.99
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Rating: 2 stars
Summary: Mediocre and getting worse
Review: Quicken 2004 Deluxe is a big disappointment. I have used Quicken for years now, and recently decided to upgrade from Quicken Deluxe 2002 to 2004. Unfortunately, I have found that the 2004 interface is less elegant, slower, harder to use, and much more confusing.

Unless you like lots of screen flickering, windows minimizing and maximizing seemingly beyond your control, and Quicken's nonstandard way to manage the windows in which you're working, then stick with your older version of Quicken, or check out Microsoft Money.

Rating: 4 stars
Summary: Quicken Deluxe works!
Review: Being a long time user of Quicken (98 version), I figured it was time for an upgrade. However, after reading the reviews, I was not sure I wanted to update to Quicken 2004. Downloaded the trial version of Money to try it out. Money would not convert my Quicken files and just quit so it was out of the question to use Money as it would not convert five years of data. Brought Quicken, backed up my files, shutdown Norton Antivirus which seems to cause trouble on any upgrade or software load, and turned Quicken loose with my fingers crossed. Quicken removed the 98 version and then converted my data files without any problems. I would recommend Quicken 2004 especially for previous Quicken users. For new users, the learning curve is somewhat steep but then most accounting programs are tough to learn. The old Quicken 98 stock update would not work on my new Windows XP machine but with DSL the new Quicken works like the stock market is on my computer. Not sure what the others did when loading Quicken but I did not have any problems.

Rating: 1 stars
Summary: Be Careful!
Review: I have been happily using Quicken for a few years now. However, I had to reinstall it after a HD crash, and it cannot be re-registered, and therefore, it cannot be used. BE VERY CAREFUL. Unless you are willing to shell out the additional $80 or so for every upgrade, the program will give out on you. They have designed a very clever marketing ploy to continue getting your money.

Rating: 5 stars
Summary: No problems here
Review: What is all the fuss about? I installed Quicken Premier 2004 on my PII 450 computer from Quicken Deluxe 2002 with no problems and also on a AMD Athlon XP 2800+ from scratch. I have always loved Quicken and continue to think it's the best. It's a great product!!

Rating: 1 stars
Summary: Absolutely Amazingly Buggy
Review: I have NEVER seen a commercial release of software this buggy before in my 20 years as a computer user. Almost every button does nothing, it hangs all the time, the online functionality is a complete failure (never even runs when you click the button), the download of the original software takes hours and locks your computer up (the download of msft money takes 7 minutes in contrast). DO NOT BUY THIS SOFTWARE. I fiddled with it for 2 hours, and then promptly demanded (and got) a refund.

Rating: 1 stars
Summary: FULL OF BUGS
Review: I have been a Quicken user since the first version and have upgraded every year. I have never had any significant problems with the software and usually rave about it.

I bought the 2004 version and am giving up and going back to the 2003 version. It simply does not work and the technical support is basically non-existent. Now when I try to open it I simply get a message that says "An error has occurred please restart Quicken" I get this everytime.

This version should never have been released.

Rating: 1 stars
Summary: I can't even boot it up
Review: I too wish I'd read these reviews.

I've been using Quicken for seven or eight years, and decided to upgrade from the 2001 version.

The install went smoothly. But when the program tries to start up, I get the same memory error other reviewers refer to. I can't speak to the program's new features because I can't even get it to run.

Hoping for a patch or fix, I went to the Quicken Web site. There I found a page indicating Quicken has known of this problem since at least Aug. 28, and that it is "currently under investigation."

My solution is to reinstall the 2001 version, which has a few annoying bugs [also unfixed] but at least it works. Maybe I'll upgrade to Microsoft Money; in any event, I don't want to risk losing years of data with this buggy Intuit product.

I hope I can get my money back.

One has to wonder how execs at companies like this sleep at night.

Rating: 1 stars
Summary: Quicken continues to disappoint in 2004
Review: I've been a Quicken user since the early 90s. Loved it in the early years, but as it became more complex, it developed quirks. This latest version immediately locks up my robust XP system if I open a browser and will lock it up after a while even when Quicken is the only program running. The only way to recover is a hard reboot! in XP!!! I used to enjoy tracking my finances, but since v2003 it has become a chore. What's worse, an upgrade still requires that you pay for support. Unless Intuit publishes a fix (and SOON!), this will be my last Quicken version. I'm switching to Money.

Rating: 1 stars
Summary: Don't buy this product
Review: I have nothing new to add really, except that I wanted to add my bad rating to the others so that the company gets the point. I have returned my copy for their "60 day money back" guarantee. Let's see if I actually get my money back. Like most of the others I have been using Quicken for a long time - 8+ years and I have over 45,000 transactions in over 30 accounts in my file. I think that I am using Quicken extensively and that I know my way around it pretty well.

I am having problems with the "Net Worth" graph with more than 12 months of history, the program crashes and then it will crash every time at start-up until I reboot. Some of the "Tax Planning" stuff doesn't seem to work - always pulls the wrong data in some places, and some of the return calculations in the "investment" section seem to be doing goofy things.

Intuit's support system is atrocious. I was on hold for 30min twice before I talked to someone whose response was "reinstall the software". These are not reinstall problems - these are a "let's-get-this-version-out-as-quickly-as-possible" problem.

DO NOT BUY THIS PRODUCT - Quicken 2003 works much better for me. I may reconsider buying this when there are patches available on the Quicken site. If you must buy this software MAKE SURE YOU BACK UP YOUR DATA IN A PREVIOUS VERSION AND STORE IT SOMEWHERE ELSE so you can convert back if you have problems.

I hope someone from Intuit reads these reviews.

Rating: 3 stars
Summary: In general it's okay, but buggy
Review: In general it is easy to use.

Negatives 1st:
They have taken out the mini portfolio from the front customizable view which was available in Quicken 2002 - 2003, in turn you have to navigate to your porfolio accounts separately or go to the investment center.

There is a serious bug in long term/short term calculations for capital gains. I reported the bug to them but there is no update yet.

The scroll bar is much slower now. The bar moves very slowly for 2-3 seconds before you can scroll up or down. Try it in the portfolio view in the investment center. You'll know what I'm referring to.

Ofcourse the home inventory is not updated again and still is using the old DOS version.

No undo

Positives:
Graphs look great, improved interface, newer investment transactions display, excellent reports and graphs section (same as 2003), excellent budget program, tons of institutions to link to, less advertising than before, easy online set-up, and now you can chat online with live tech support.


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