Home and Business Attorney

Rating:
Summary: Defective Product with no Intentions of Issuing a Fix
Review: I purchased the Home and Business Attorney with the rebate deal when you buy Taxcut -- so this software will be free, ultimately . . . and boy, I'm getting what I paid for.

I contacted their tech support to report a problem with duplicate icons appearing in the upper left part of the screen (both programs), and to tell them their help topics search feature consistently returned erroneous, duplicate errors (also both programs).

First, they told me to uninstall, turn off antivirus and reinstall, and that would clear it up. When I informed them that did nothing, they told me that yes, both problems existed -- they shipped their products that way -- and would not be issuing fixes for them. See their response:

"Thank you for contacting H&R Block Technical Support.
We apologize that you have difficulty accessing the help topics and for the mysterious additional icons in the upper-left and upper-right of your interface.

The problem of the redundant icons is not peculiar to your machine. They appear to be an artifacts left over from the development process. Unfortunately, there are no updates planned for the Home and Business Attorney products to correct this, but thankfully there are no harmful side-effects to the presence of those buttons.

We were also able to reproduce the the errors when opening various Help topics, which state "Help topic does not exist". We have found that these errors do not occur when the help topics are viewed from the opening menu, where the buttons
"Create New Document", "Open Saved Document", and the others are found. Again, we must apologize that the help topics are of diminished utility when in the actual document being produced."

Rating:
Summary: Dissappointed!
Review: The forms can not be printed with blank lines to allow users to enter information on a printed copy. Some documents are very crude and do not include any professional formatting (no headers to identify the document). This looks like Windows 3.1 software! It does not allow long file names and does not allow users to create folders when selecting "File - Save As". The most professional part of this software is the installation utility!

Rating:
Summary: Home & Business Attorney Software
Review: The forms can not be printed with blank lines to allow users to enter information on a printed copy. Some documents are very crude and do not include any professional formatting (no headers to identify the document). This looks like Windows 3.1 software! It does not allow long file names and does not allow users to create folders when selecting "File - Save As". The most professional part of this software is the installation utility!

Rating:
Summary: Dissappointed!
Review: This is a failed attempt at a good idea. I this software was crude, and not vary flexible or scalable. It lock-up my PC on several occasions, so I finaly had to unistall it to get a little piece of mind. I much prefer Quicken or Broderbund.

Rating:
Summary: Was apparently written for Windows 3.1
Review: This software is unbelievably bad. It appears to have been written for Windows 3.1, as it cannot deal with anything but 8.3 filenames. The Okay button for many dialogs is absolutely huge and placed behind text entry fields -- must be seen to be believed.

The installer hangs at 99% or 100% under WinXP for at least 8 minutes, then proceeds. It never exits, though, and must be killed with task manager.

I got this software bundled in the Money 2003 Suite, and paid a little extra to get it. Don't know how I'm going to get my money back for it.

Rating:
Summary: Was apparently written for Windows 3.1
Review: This software is unbelievably bad. It appears to have been written for Windows 3.1, as it cannot deal with anything but 8.3 filenames. The Okay button for many dialogs is absolutely huge and placed behind text entry fields -- must be seen to be believed.

The installer hangs at 99% or 100% under WinXP for at least 8 minutes, then proceeds. It never exits, though, and must be killed with task manager.

I got this software bundled in the Money 2003 Suite, and paid a little extra to get it. Don't know how I'm going to get my money back for it.

Rating:
Summary: Terrible..what a joke
Review: What a joke. I looked up the document for "reponse to a creditor" and found a useless form that I could have created myself without the help of this waste of money software.

Rating:
Summary: Terrible..what a joke
Review: What a joke. I looked up the document for "reponse to a creditor" and found a useless form that I could have created myself without the help of this waste of money software.