Rating: Summary: Don't Buy It!! Review: I'm sorry I did not read your reviews before purchasing this product. I'm not sure how bad the software is, but I'm sure the support or customer service is the worst. Their E-mail response = 3 days and does not answer your question but refers you to their web site. If you try to contact them by phone (your cost and their estimated wait of 20 min.), you get a computer response to review their web site and no option to talk to a tech. Tell a friend to save their money, Dont' buy it!
Rating: Summary: Thank you for the reviews! Review: My husband and I just bought this the other day. I have not opened it yet and decided to look at the reviews on amazon. I am planning on returning this as soon as I can. I'm so glad I didn't open it before reading these reviews! The customer service problems some of you are having are completely unacceptable. Thank you for sharing your experiences with this program.
Rating: Summary: Print Shop 20 blows Review: Printshop has not been good since it was a Dos program. Version 6 crashed all the time. Version 12 was buggy. Version 15 won't install on many systems. Now there is version 20. It keeps giving a fatal exception error after installing. Tried everything to get it to work. No joy!!!!!!!!!!! Support is virtually non existent. For all the money they are making they could do a better job. Whats with all the missing versions? They just arbitrarily assign a version number to it. They went from twelve to fifteen to twenty. What is Next? I guess it will be version Thirty then Fifty at the rate they are going. The problem is with all the new features they add, they add as many bugs and crashes as well. Do not buy this software. Make Broderbund go out of business if they can't support their crap or make a better product.
Rating: Summary: Will not run on XP - BEWARE Review: Purchased this product because I just got a NEW computer (with NEW drivers). Installed it. It will not display anything. I spent three hours running through all the "HELP" suggestions, changing everything they suggested, only to change it BACK when it did nothing. Then tried nevigating their site (good luck). When I FINALLY got to a screen where I could email them I demanded my money back. Still haven't heard anything. DO NOT buy this if you are running XP.
Rating: Summary: Will not run on XP - BEWARE Review: Purchased this product because I just got a NEW computer (with NEW drivers). Installed it. It will not display anything. I spent three hours running through all the "HELP" suggestions, changing everything they suggested, only to change it BACK when it did nothing. Then tried nevigating their site (good luck). When I FINALLY got to a screen where I could email them I demanded my money back. Still haven't heard anything. DO NOT buy this if you are running XP.
Rating: Summary: sorry piece of junk! Review: The best thing I can say is DO NOT BUY THIS SOFTWARE! I did and Now I am stuck with a piece of worthless junk which I cannot return. I cannot even talk to the people at amazon.com... they sell it to you then forget about you. I will never do business with them again!!
Rating: Summary: not as bad as previous reviews might lead you to believe Review: The entire PrintShop product line has it's problems. Many bugs, and support issues. The first thing that annoyed me with PrintShop 20 was that it is 'nagware'. if you dont' register it's going to ask you every so often to register (I think every time you boot, I'm sure there's a hack to get rid of it). Also, when you OPEN an existing project, it pops up the new project creation wizard anyway, right on top of your new project, so you just have to close out of that (again, probably a way to hack this out of existence for those who are bothered enough by it).However! This is the ONLY line of programs my mother seems to get any use out of. MS Publisher has user interface issues (in terms of ease of use and intuitive design). PrintShop lays all the main features out under your fingertips, making it pretty simple to create what you want. One reviewer here commented on not being able to get his/her own images into his/her project, this is a bit tricky if you use the user interface; your images need to be in a certain folder, and PrintShop won't let you 'browse...' for images in other locations. so what I recommend is just dragging and dropping your image files into the PrintShop window. But I love the database of images that come with PrintShop20 (be sure to install them all!) and how they are presented as thumbnails in the clean interface for adding graphics. No installation problems with PrintShop20, and no errors yet, which is an improvement from some other versions. While this program isn't perfect, I think it serves it's purpose pretty well, I'd be interested to see some serious competition, since this package boldly advertises that it is the "#1 best selling" software of it's kind. (subsequent reviewers, please make suggestions)
Rating: Summary: If there was less than 1 star this product would get it. Review: The software will not even perform a basic crop function correctly. I found it to be totally useless. Their tech support is non existent. If you use their contact us feature they promise to reply within 4-5 business hours. I still have not heard from them a week later. Their website sends you to encoreusa.com for support if you bought the software from anywhere other than their website. Encore's website is just as unless. No support-just a run around. It did state that this software is not supported for laptop use- a fact they failed to mention on the box the product came in. To get a refund you are supposed to enclose your receipt and send the product back at your expense. I don't know why you would trust them to refund your money or even admit to receiving the return since they can't be trusted to contact you per their website policy. I will never buy another broderbund product again.
Rating: Summary: NOT Recommended Review: This is one of the worst programs I have ever used. It isn't user friendly,and if you have children that would like to use the program forget it. Very few sentiments included with this program, manipulation of the text is difficult, if you want any art work you have to go online to get it. not recomended at all.
Rating: Summary: Bad bad bad Review: This is the worst graphics program I have ever used. When Print Shop was owned by Parson's Technology many many years ago it was easier to work with and I never had a problem with my PC crashing. Their customer service is worse. Don't buy this program.
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