ScanSoft DRAGON NATURALLYSPEAKING-MEDICAL V7.X CD MOST ( A709A-X00-7.0 )

Rating:
Summary: Life just got easier!
Review: Although I think this product, as with other Scansoft software, may be a little over-priced, it has been worth the money.
This version really works. I am able to dictate patient progress notes and reports very quickly, and I find that very minimal correction is required. Dragon Naturally Speaking has made it possible for almost all of my records to be electronic.
A major advance with this version is the ease of training. Before any training, the accuracy was pretty good, but after reading only Kennedy's Inaugural Address, the accuracy is close to perfect.
I'm certain that future versions will enhance this product, but it is now fully capable of doing what it promises it will do.

Rating:
Summary: Poor technical support for a program with many bugs
Review: Purchased program at full cost. Identified flaw and after trying to correct it myself, I called technical support. They acknowledged that the bug that I identified (Not able to use numbers)had been identified as a problem on some other discs. Instead of sending me a debugged disc, they wasted hours making me retrain another user x2. they were supposed to have me send files so that they could analyze them, the files were never sent . Program often crashes computer. Instead of trying to help technical support was wasting hours of my time trying to figure out the bugs, I am very angry about their rudeness and insensitivity. I still have not had the problem resolved and have lost countless hours of productivity.