Roxio PhotoSuite 5 Platinum

Rating:
Summary: Stick with MGI Photosuite 4!
Review: ...and not nearly as easy to use as previous reviews have said. Give me the old Microsoft Photo Editor any day instead.

Rating:
Summary: Bewildering...
Review: ...and not nearly as easy to use as previous reviews have said. Give me the old Microsoft Photo Editor any day instead.

Rating:
Summary: Dont Buy It-2 reasons
Review: 1) I have owned three prior versions of this starting with the original MGI version, which is easier and allows you to do more. As another reviewer said, even version 4 is better...
2) Strangely, it does not work well with other ROXIO software. Presently, on a NEW dell computer, I have to unistall Roxio videowave to use photosuite, and uninstall photosuite to use videowave. Techsupport, while helpful, were NOT able to resolve this, plus they take 3 days to reply to each email, making problem resolution a v.e.r.y. l.o.n.g. p.r.o.c.e.s.s! (you try one of their suggestions, then wait 3 DAYS for them to reply to any question..) Apparently, the shared Roxio CD Creator engine is the problem. We will never know, I gave up, and reinstalled MGI photosuite. Great features, works 100%, even has a lot of things they decided to drop from version 5.

Rating:
Summary: Dont Buy It-2 reasons
Review: 1) I have owned three prior versions of this starting with the original MGI version, which is easier and allows you to do more. As another reviewer said, even version 4 is better...
2) Strangely, it does not work well with other ROXIO software. Presently, on a NEW dell computer, I have to unistall Roxio videowave to use photosuite, and uninstall photosuite to use videowave. Techsupport, while helpful, were NOT able to resolve this, plus they take 3 days to reply to each email, making problem resolution a v.e.r.y. l.o.n.g. p.r.o.c.e.s.s! (you try one of their suggestions, then wait 3 DAYS for them to reply to any question..) Apparently, the shared Roxio CD Creator engine is the problem. We will never know, I gave up, and reinstalled MGI photosuite. Great features, works 100%, even has a lot of things they decided to drop from version 5.

Rating:
Summary: They call this an Upgrade???
Review: All the slick advertising led me to purchase version 5 and I still have not been able to use it. It would not function at all after the download so I emailed the technical support staff. They responded with instructions to manually register four different files, uninstall the program then reinstall it. The results were that now the program opens but none of its features function. Their email stated "If the information provided does not resolve your issue simply reply to this email." How long will this email interchange go on and when will this program start working? I expected, for the money, a program that would function at first try as every other program that I have ever downloaded has.

Rating:
Summary: Should have stayed with PhotoSuite III
Review: All the slick advertising led me to purchase version 5 and I still have not been able to use it. It would not function at all after the download so I emailed the technical support staff. They responded with instructions to manually register four different files, uninstall the program then reinstall it. The results were that now the program opens but none of its features function. Their email stated "If the information provided does not resolve your issue simply reply to this email." How long will this email interchange go on and when will this program start working? I expected, for the money, a program that would function at first try as every other program that I have ever downloaded has.

Rating:
Summary: I love this program!
Review: I am very impressed with how easy this program is and how much it does for the money. You barely need the book that comes with it because all the instructions are right there, helping you along. I have downloaded from my camera with ease although it is not TWAIN compliant. I have scanned old photos into it and put together a VCD with no trouble. I am not a young techno-geek so this wonderful. I'm going to make a VCD of each of my kid's pictures and give it to them. My favorite features are the clone for repairing parts of pictures, and the facial flaw correction feature. It removed the terrible acne on one face so easily and beautifully I was totally amazed. I would definitely recommend this to any ordinary person looking to organize, touch-up, and share pictures.

Rating:
Summary: ROXIO releases & abandons defective product with no support
Review: I purchased this product after reading about "enhancements" to Photosuite4 Platinum (developed by MGI) which is a wonderful program. Upon installing on my computer, I noticed that some of my favorite tools from the previous version were no longer part of the program while many of the "new and improved" features did not function properly at all - the "auto-fix" function consistently ruins any photo it is applied to and there are frequent program freezes and randon crashes.
I assumed that ROXIO would release an update patch (as most companies do when bugs are discovered in their software) but none were ever released. Customer support offers NO support only a $35 charge to your credit card.
As the last nail in this program's coffin, I just noticed that ROXIO is now marketing a "NEW" version of the program (version 7 platinum). This is rather interesting considering that the previous version NEVER FUNCTIONED correctly and there was absolutely no effort on ROXIO's part to support my $50 investment in their defective product.
Do yourself a favor and RUN from this program by ROXIO.
Even with Roxio's marketing efforts, this program was ABANDONED by them in under 1 year!
p.s. what makes you think that the next product they try to sell you will actually work?

Rating:
Summary: ROXIO releases & abandons defective product with no support
Review: I purchased this product after reading about "enhancements" to Photosuite4 Platinum (developed by MGI) which is a wonderful program. Upon installing on my computer, I noticed that some of my favorite tools from the previous version were no longer part of the program while many of the "new and improved" features did not function properly at all - the "auto-fix" function consistently ruins any photo it is applied to and there are frequent program freezes and randon crashes.
I assumed that ROXIO would release an update patch (as most companies do when bugs are discovered in their software) but none were ever released. Customer support offers NO support only a $35 charge to your credit card.
As the last nail in this program's coffin, I just noticed that ROXIO is now marketing a "NEW" version of the program (version 7 platinum). This is rather interesting considering that the previous version NEVER FUNCTIONED correctly and there was absolutely no effort on ROXIO's part to support my $50 investment in their defective product.
Do yourself a favor and RUN from this program by ROXIO.
Even with Roxio's marketing efforts, this program was ABANDONED by them in under 1 year!
p.s. what makes you think that the next product they try to sell you will actually work?

Rating:
Summary: ROXIO releases & abandons defective product with no support
Review: I purchased this product after reading about "enhancements" to Photosuite4 Platinum (developed by MGI) which is a wonderful program. Upon installing on my computer, I noticed that some of my favorite tools from the previous version were no longer part of the program while many of the "new and improved" features did not function properly at all - the "auto-fix" function consistently ruins any photo it is applied to and there are frequent program freezes and randon crashes.
I assumed that ROXIO would release an update patch (as most companies do when bugs are discovered in their software) but none were ever released. Customer support offers NO support only a $35 charge to your credit card.
As the last nail in this program's coffin, I just noticed that ROXIO is now marketing a "NEW" version of the program (version 7 platinum). This is rather interesting considering that the previous version NEVER FUNCTIONED correctly and there was absolutely no effort on ROXIO's part to support my $50 investment in their defective product.
Do yourself a favor and RUN from this program by ROXIO.
Even with Roxio's marketing efforts, this program was ABANDONED by them in under 1 year!
p.s. what makes you think that the next product they try to sell you will actually work?