Rating: 
Summary: Maybe It's Me But I Doubt It
Review: Maybe it is my own ineptitude, but I doubt it. I purchased and installed this product,because I could not run Direct CD under Version 5 after the time for a bargain upgrade had expired. I still can't create Direct CD disks that my new Gateway 400S will read. Worse yet, if I place a CD-RW disk in the drive and try to access it or determine its properties, the My Computer program stops responding, and I have to power off and reboot. Gateway, of course, says it is a Roxio problem, and I have tried repeatedly to reach Roxio's support line without success. The last time I tried, the estimated waiting time to speak to a technician was 19 minutes.
I think the problem may have it's genesis in the fact that this "Platinum" version of Easy CD Creator 6 has dropped Direct CD in favor of something called "Drag-to-Disk." Roxio's User's Guide says the new application is compatible with most CDRW disks, but I have yet to see the evidence of that. Meanwhile, I have lost more valuable time and seemingly ruined more blank CDRW disks than I care to think about.
Perhaps a Roxio technician will be able to explain it all and attribute the problem to a mistake I have made. Roxio's Knowledge base is replete with articles about issues arising from the incompatibility of WindowsXP and prior versions of ECDC, but does not mention any problems arising between the OS and the current version. I can turn out useful CD-R disks with the program, but I was still able to do that with the prior version. I suggest Roxio rename the product: "Lead" seems more appropriate than Platinum.
Rating: 
Summary: My worst software experience ever!
Review: I have spent hours and hours trying to make this product work, with only limited success. I have been reading the on-line discussion forum at Roxio's support site and am amazed at how many problems are being experienced with this software and with the lack of tech support. Many knowledgeable people advising to steer clear of this product. I echo that sentiment.
Rating:
Summary: Don't buy if you want to burn DVDs
Review: The CD burning part of the program works the same as 5.0. It is relativly good and I have had few problems. If you wish to burn DVDs don't waste your money. IT DOESN'T WORK. I have wasted 3 DVDs trying to get it to work and it just keeps crashing.
Rating:
Summary: Bad Product Bad Customer Service
Review: After 5 e-mails & 4 telephone call to resolve problems related to downloading latest revisions, program crashes, all I got was conflicting info for resolving problems. Most important reason for buying this product was to make a slide show, bad choice.
Had to import 7 individual updates which were put on their web site Sept. 2. 2003 and their tech service did not advise me about them.
Present stadus: DVD Builder unstable
PhotoSuite: locks up system
Purchased with rebate, they want to dump this product.
Rather than do the right thing and correct problems they are now going to release CD Creator 7 , do I have to buy a new issue to resolve problems?
Rating:
Summary: DVD authors beware
Review: First of all, the only reason this even gets one star is because Direct CD and the main disc burning utility work fairly reliably - but these apps are NOT why people usually go for the upgrade. I find it hard to give a good rating based on basically the same applications as 5.0. If you have 5.x and only use these apps mainly, do not watse your money on 6.0, or at least go with something like Nero.
Now, if you are looking for software to author DVDs - which alot of people are (hence the change in name from Easy CD to Easy CD DVD) - DO NOT buy this product. The DVD Builder is one of the most flawed applications, and crashes without fail at least 75% of the time. It main problmes are 1) poor user interface (i.e. too few commands and customability); and most importantly 2) not being able to remain stable while importing various types of media. I have found the DVD builder only really works well if you encode and set up the media files in some separate app, so basically the DVD builder has little to do - but if you are going through the trouble of doing all this, what is the point.
To sum it up, I have tried every configuration - but DVD builder still remains unreliable and unstable - and yes, I have tried uninstalling Nero and related apps - and yes my comp has the processor and RAM power to push it; in other words, I'm certain this is the app, not my comp. Go to Roxio's Web site and look at their message boards and forums; you'll see page after page of similar complaints. So, if you are only burning CDs, sure, this prgram is okay - but why spend extra money when you can get 5.0. If you author DVDs, you'll be better off with pretty much any other program you can find.
Rating:
Summary: Suprisingly Horrible Product
Review: After mucho Hype I made a terrible assumption that spending big bucks on a recording suite that it would include most features as other similiar products but I made a huge mistake.
I honestly cant believe that the folks at Roxio actually use this product because if they did they would have noticed the massive holes in standard features that it is lacking. I wanted an MP3 solution mainly, with an option to get a DVD burner later but I have many complaints.
* It will not allow you to use your own MP3 naming format. You can only use the 3 presets, so it is necessary to go back after every rip & rename every track to what it should be. Totally ignoring what a customer wants to do- you must do it Roxio's way or do it yourself.
* Standard features like normalization are simply left out. If you have cd's at a different volume level- too bad, buy another product to do what this one should do.
* Simple items are made cumbersom such as CDDB- which finds the name's but you must refresh everytime you accept what the CDDB finds or your tracks will get named Track1 & so on. This is just extra keystrokes for what should already have been done.... again making it cumbersom.
* Comes with a 350 page book telling you everything except what you want to do or know. Want to find out how to burn an ISO? No table of contents to just search ISO. You must wait on pages & pages of worthless timeconsuming Manuals via PDF. This is really the unforgivable part.
* Things like DVD builder are amazingly enept. One example is that there are 2 options to save- "Save" & "Save as". Both do the same thing. "Save as" doesnt allow you to save as anything or to anyplace- Name? OK saved just like the option for Save. This is a total lack of testing & product development & lack of concern for customer satisfaction. Now I did give it 1 extra star due to the baseline of support does pick up my dvd/cd recorders. Many that I have tried in the past dont do that... But I guess I will have to throw this in as a wash of my cash & try to find a product that works. Thanks for nothing Roxio.
Rating:
Summary: Years Later, Still Not Fixed
Review: This history of this product has been one frought with driver problems and compatibility problems. My first CD burner was a 4x and it came with Adaptec ECD Creator way back in the day. That version was impossible to get working on a Windows 98 machine. I won't even begin to try to describe the hell of trying to get this program to work (I should say 'these programs' since it's not even one program but rather a compilation of bad programs from various 3rd party sources that Roxio bundles up with their own poor product) on a machine running Windows 2000 and a Plextor burner. Every iteration of this software is wracked with problems. Every time a new version comes out there are scores of bad reviews with people who cannot get the software to work. Sure, for every piece of software there are always a FEW people who write negative reviews because they don't realize their problem is with their existing setup, not the software they are installing. But it is no coincidence that for each new version there are scores of reviewers with problems they cannot seem to resolve. How sad is it when you can burn your MP3's to CD using Windows Media Player(!) with greater reliability and ease then with a program that you actually have to pay extra for? Windows XP has been around for plenty long enough. The drivers for XP and 2000 should be just about the same. I had lots of problems with Win2K running things like ATI high-performance video card, creative soundblaster platinum, and ECD Creator. I understood the problems because Win 2000 was not yet meant to be a consumer product and none of these companies payed serious attention to getting flawless drivers out for it. But now it has been YEARS since Microsoft abandoned the DOS-based OS's in favor of NT based WinXP. ATI has finally gotten their XP drivers up to par. Creative has done the same. Roxio is so far behind the pack, and keeps putting out this sub-standard suite of seldom-functional garbage. I recommend people switch to Nero and do not buy this. Maybe that will finally give Roxio a reason to put out a product that works RELIABLY for once.
Rating:
Summary: Not the best choice
Review: I purchased my copy around 4 weeks ago and spent several hours each weekend trying to install it. I have downloaded the 49MB of updates but they won't install either.
Before laying out cash for this software, or any other similar products, check out the manufacturers websites and look at the customer complaint/problems section as an indicator of how good their product is. If you check out the support forum at Roxio you will see that this product has more than the average when it comes to bugs and problems.
I wouldn't recommend this to anyone. There are other similar products on the market much more worthy of your money.
Rating:
Summary: Program would not recognize drive
Review: Upon loading the program and attempting to burn my first CD, program would not recognize my drive. Refered to the help web page and determined that the program is supposed to recognize my model CD drive. I have no confidence in this program and decided to remove from my system and discard. Not very reliable. I will not buy another Roxio product. I will go back to Nero. Never had a problem with it.
Rating:
Summary: Could Not Create a Video CD
Review: I bought this so that I could burn digital video onto a VCD. Every time I tried to burn a CD I got a KERNEL32.dll error and the program would shut down. Roxio's tech support is useless. I searched the web for a possible answer and found that a lot of other people have the same issue. I am running this on Windows 98 and my system easily meets the minimum system requirements.
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