Wing Tips

Rating:
Summary: Full of lots of great ideas, delivered in a fun way
Review: As the author of "Calming Upset Customers," I travel a lot to deliver speeches and seminars. I've used Allen's book as a source of great ideas for reducing the stress of traveling. The ideas are delivered in a wittly, lively style, that makes it fun to read.

Rating:
Summary: Worth owning!
Review: As the author of "Calming Upset Customers," I travel a lot to deliver speeches and seminars. I've used Allen's book as a source of great ideas for reducing the stress of traveling. The ideas are delivered in a wittly, lively style, that makes it fun to read.

Rating:
Summary: Worth owning!
Review: Clear, concise information that every traveler should have on their next trip. This book is filled with useful information, stories, and practical advice for the most experienced traveler or novice. I suggest it for every one who travels.