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Rating: 
Summary: It Reminds Physicians of our Responsibilities
Review: As a medical student at the University of Chicago, Forgive and Remember helped shape my view of what good, caring physicians need to do when policing their own. I am currently on the quality assurance committees at three hospitals where I practice. I am buying several copies of Forgive and Remember for my committee colleagues who have not read this book. The temptations of money over our patient's best interest, the medical malpractice environment, and the difficulties of practicing medicine in the era of managed care have made it diffuclt for well intentioned physicians to make a difference in the quality of care provided in our communities. I think this book will help me and my colleagues fufill the responsibilities the hospitals and our commununities have given us. I truly believe all health care providers, attorneys involved with medical malpractice cases, and people interested in the delivery of healthcare need to read this book. It brings into perspective how all health care providers, from surgeons to orderlies, are human and make mistakes. It also shows how some mistakes are hard to forgive. As physicians we have to take this into account while assuring we always keep the interest of all patients, our own and those of other physicians, are well looked after. I hope that in my local community all people will trust that their health care providers, despite the outcome of their care, did a good, competent job. Everyone alive, including physicians and our families, will someday become a patient. In life it is important for all of us to learn from our mistakes.
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Summary: A unique perspective of surgical training
Review: This book captures the essence of training an academic surgeon in America. As a surgical resident, I can attest to the accuracy and relevance of this work. A "must read" for trainees in Surgery or surgical sub-specialties.
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Summary: Highly recommended for upcoming residents
Review: This book is required reading at my ENT residency, for good reason. Bosk applies a somewhat technical (for me) sociological paradigm to a surgical residency, focusing on the relationships between faculty and residents. Again and again the issues that he so clearly elucidated come up throughout my residency. It is doubtfully of use to non-physicians, but I highly recommend it if you are beginning residency.
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Summary: Foregive and Remember
Review: While other reviewers focus on how Bosk examines medical ethics, as a researcher focusing on organizational behavior and quality, I find this a fascinating study of two broader topics. First, Bosk presents a sociological taxonomy of error that anticipates later work on human error (Reason's "Human Error," Perrow's "Normal Accidents"). Second, his discussion of the process of professional socialization is a must read for anyone doing work on management and the professions.
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