Great Communication = Great Production, 2nd Edition

Rating:
Summary: Truly a "How To" Step by Step guide to Profits and Success.
Review: Powerful, condensed and concise. Every chapter is organized to teach you the secrets of business success. This book could easily apply to any type of small business. It discusses the specifics of processes and organization, provides an incredible amount of insight into the mind of the consumer/patient, teaches you easily and painlessly how to effect positive change in people, in customers, and in your team. Great information on overcoming objections, getting customers/patients to accept service/treatment, and closing the sale. You'll want to keep this book at your fingertips from now on. Exciting, interesting, and a great "How To" reference.

Cathy's Web site is www.jamesonmanagement.com