Intercultural Communication in the Global Workplace

Rating:
Summary: More than an academic perspective
Review: I'm an American based in Japan and working all over Asia. I found this book to be an outstanding analysis of the relationships between Americans and their foreign colleagues or customers.

It's written from a business perspective more so than an academic perspective. Although the style is a bit heavy, I still found many of the anecdotes entertaining.

Rating:
Summary: real-life examples of diversity in globalized business
Review: In the past four years, I have used Intercultural Communication in the Global Workplace with over 500 community college students interested in cultural differences from a business perspective. This book provides a useful structure for thinking and talking about both the theoretical foundations of global diversity as well as the practical implications of working cross culturally - - whether from a desk in the USA or traveling and working abroad. The book is well-organized and includes thoughtfully selected, real-life examples of cultural differences (which I, as an overseas expatriate of 20 years can verify). The real value of the book is in these multiple examples which give readers a sense of the rich diversity of our globalized world and the importance of encountering business people from other cultures (both within the USA and abroad) with an awareness of, and sensitivity to, their cultural priorities. The case study in the chapter on negotiations with other cultures is particularly well-conceived and useful.

Rating:
Summary: real-life examples of diversity in globalized business
Review: In the past four years, I have used Intercultural Communication in the Global Workplace with over 500 community college students interested in cultural differences from a business perspective. This book provides a useful structure for thinking and talking about both the theoretical foundations of global diversity as well as the practical implications of working cross culturally - - whether from a desk in the USA or traveling and working abroad. The book is well-organized and includes thoughtfully selected, real-life examples of cultural differences (which I, as an overseas expatriate of 20 years can verify). The real value of the book is in these multiple examples which give readers a sense of the rich diversity of our globalized world and the importance of encountering business people from other cultures (both within the USA and abroad) with an awareness of, and sensitivity to, their cultural priorities. The case study in the chapter on negotiations with other cultures is particularly well-conceived and useful.