Consulting on the Inside: An Internal Consultant's Guide to

Rating:
Summary: Indepth Analysis on Organisational 'Chaos'
Review: Lets face it, most, if not all, organisations are chaotic. Different perspectives and assumptions makes decision making a living hell. Consulting from the inside provide a eye-opening excursion into the attributes of imperfection in business operations and strategic planning. And subsequently create a pool of insights into how management should identify and recreate themselves in both stable and adverse environments. A must read for process planners, black-belts and management advisors.

Rating:
Summary: HR/OD-Oriented
Review: This book offers a good overview of the internal consulting process. Its use of real-life case studies and quotes is instructive. However, it is written primarily from an HR/OD perspective; I was looking for something more generic. Having said this, it contains a number of ideas, processes, and methods that I can apply in my work.