Stepping Up to Supervisor

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Summary: About this Book-
Review: Like a mentor-on-call, this best-selling book brings a wealth of wisdom and information to the new supervisor. It's clearly organized into four logical parts that focus on the biggest concerns: understanding the basics of supervisory responsibilities, developing personal effectiveness, managing many personalities, and working with groups.

"This concise, well written guide is ideal for our new supervisors. I consider it required reading for all of my foremen training candidates." Production Superintendent, Shell Oil

"As a new supervisor, I found this book to be ideal. I was able to evaluate my effectiveness as I completed each chapter. I continue to keep it handy as a desk reference." Nursing Supervisor, Kaiser-Permanente