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Rating: 
Summary: A must for questionaire designer
Review: This is the kind of reference book i have been looking for a long time. Doing survey research oftentimes is confined to what oneself has done in the past. And some of the times, new ideas and mthods may also occur from colleagues and journal articles. Nonethess, the original questionaires are rarely included. Here is the cure.In this handbook, one can compile and compare easily the consumer ethonocentrism scale, the sexual identity scale, value and lifestyle scale (VALS), Belk's materialism scale, Personal involvement inventory (PII), consumer image of retailer stores (CIRS), measures relating to Ad emotions and Ad contents, service quality (SERVQUAL), attitudes toward social responsibility and ethical behavior, measures for managing sales, and much more. I ran into this book at the office of a friend of mine in Hamburg and i simply cannot wait but buy a copy immediately.
Rating:
Summary: A must for questionaire designer
Review: This is the kind of reference book i have been looking for a long time. Doing survey research oftentimes is confined to what oneself has done in the past. And some of the times, new ideas and mthods may also occur from colleagues and journal articles. Nonethess, the original questionaires are rarely included. Here is the cure. In this handbook, one can compile and compare easily the consumer ethonocentrism scale, the sexual identity scale, value and lifestyle scale (VALS), Belk's materialism scale, Personal involvement inventory (PII), consumer image of retailer stores (CIRS), measures relating to Ad emotions and Ad contents, service quality (SERVQUAL), attitudes toward social responsibility and ethical behavior, measures for managing sales, and much more. I ran into this book at the office of a friend of mine in Hamburg and i simply cannot wait but buy a copy immediately.
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