Business Letter Handbook: How to Write Effective Letters & Memos for Every Business Situation

Rating:
Summary: Great book for anyone with an attitude problem.
Review: I mistakenly assumed all business reference guides provided, above all else, a professional format. Unfortunately, that is not the case with Muckian & Woods' Business Letter Handbook. Particularly, I was disappointed in the model letters, to say the least. I would be embarrassed to have written the letter in the complaint section. Honestly, who would begin a letter, "Am I wrong or isn't it your responsibility..."? (Mind you, I've already returned the book for credit and this quote is taken from memory, so I apologize for any miswording.) And since when is it professional to interject cute phrases like, "But seriously..." or "Just kidding..." in a congratulatory letter? What business person would write like this in a real situation? Were Muckian & Woods bored with formal business writing and wanted to loosen up all of us stuffed shirts? Maybe next time I need guidance on business letter writing, I'll call Jerry Seinfeld. He's not doing much these days.

Rating:
Summary: May I give back!
Review: The cover page is very attractive but in reality the content is not so useful. First of all, there is only one example in each page. I think this is wastage of empty places. Secondly, there are very little examples for each topic. In short, I was waiting different sentences for every situation for example In Order Topic - Ordering: example sentences for introduction, development and conclusion; Order Confirmation: example sentences for introduction, development and conclusion.... But I couldn't find this in this book.