Thank You Very Much: A Book for Anyone Who Has Ever Said, "May I Help You?"

Rating:
Summary: Nice Quotes
Review: Stiel spent a great deal of time compiling these various thoughts and quotes about serving people. The infamous "Service with a Smile," anyone?

Like Levine's Guerrilla PR: Wired, which is also about serving the needs of others, save Stiel is like the little old lady with the deader-than-roadkill saying.

If you love quoting people on customer service, this is for you. If you don't, then don't.

Rating:
Summary: Not what I expected
Review: This book was not what I expected. It's more a compilation of quotes and thoughts about serving the public. Still a nice read though. Small and thin, this book would make a great gift idea for friends and employees.

Rating:
Summary: Not what I expected
Review: This book was not what I expected. It's more a compilation of quotes and thoughts about serving the public. Still a nice read though. Small and thin, this book would make a great gift idea for friends and employees.

Rating:
Summary: Puts a smile on your face.
Review: This is a cute little book that will help anyone who works in the hospitality industry get through the day.

Rating:
Summary: Nice Quotes
Review: This is a mindless book with no substance. It is amazing how people can make money selling such meaningless nonesense. This material is not original...just a bunch of quotes. This is not at all helpful for customer service. Dont waste your money.

Rating:
Summary: Dont waste your money
Review: This is a mindless book with no substance. It is amazing how people can make money selling such meaningless nonesense. This material is not original...just a bunch of quotes. This is not at all helpful for customer service. Dont waste your money.