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Rating: 
Summary: You need not be a manager to read this gem!
Review: Don't let the first chapter discourage you from reading this amazing book. Although written with managers in mind anyone can benefit from its wise statements. Krisco delivers all he promises in his introduction. You will learn about listening filters, coaching others, couching your ideas so that people will listen. This book is full of insights and pithy sayings that will make you reflect upon your whole life not just your work life. You will learn to understand the "little voice" in your head and learn about listening filters. This book will make you a leader. A leader is described by Krisco as someone who consistently produces extraordiny results. I just completed reading this book and intend to revisit it many more times. I highly recommend this extraordinary work!
Rating:
Summary: It helps me understand and influence people everyday
Review: This book has ideas, concepts, and practical applications that should rank it up with THE SEVEN HABITS and THE FIFTH DISCIPLINE. But perhaps it is too small to be noticed by land-bound browsers, too casual for Kotter followers, and not avante guard enough for the Fast Company crowd.You can't judge a book by its size, especially business books. So many authors take 600 pages to make the same point over and over with real world examples that suggest the author was "on the inside" as if we buy by the pound. Havard is the place to look for books grounded in theory and occasionally principal. And one out of twenty does influence business thinking. For the Fast Company crowd, a book offering scripts of what to say may sound too pedestrian. But for the seasoned leader looking to polish his skills, Krisco has just the buffer. And it is just the kind of book for beginners--not built on other theories, profound but not cumbersome. Like the Seven Habits, Leadership and the Art of Conversation rests on a few key ideas. One is a simple as you can't change the past. This is not a revelation but recognizing that is where most of us waste our primary tool for communication was an ah-ha for me. The straight-forward definition of leadership is free of concepts of power and more than hints at the core of leadership. Of course, to benefit from the book the reader will have to change deeper than a surface technique. Few are willing, as is usual when the rewards are great. Like Covey it puts the focus on the circle of influence by connecting today's conversation with what happens in the tomorrows. It's just a reminder that best sellers and best books are frequently two entirely different things. But hey, true leaders don't look for herds to follow. May this communication spark your interest in building a desireable future.
Rating:
Summary: Lucky to find this "should be" Best Seller
Review: This book has ideas, concepts, and practical applications that should rank it up with THE SEVEN HABITS and THE FIFTH DISCIPLINE. But perhaps it is too small to be noticed by land-bound browsers, too casual for Kotter followers, and not avante guard enough for the Fast Company crowd. You can't judge a book by its size, especially business books. So many authors take 600 pages to make the same point over and over with real world examples that suggest the author was "on the inside" as if we buy by the pound. Havard is the place to look for books grounded in theory and occasionally principal. And one out of twenty does influence business thinking. For the Fast Company crowd, a book offering scripts of what to say may sound too pedestrian. But for the seasoned leader looking to polish his skills, Krisco has just the buffer. And it is just the kind of book for beginners--not built on other theories, profound but not cumbersome. Like the Seven Habits, Leadership and the Art of Conversation rests on a few key ideas. One is a simple as you can't change the past. This is not a revelation but recognizing that is where most of us waste our primary tool for communication was an ah-ha for me. The straight-forward definition of leadership is free of concepts of power and more than hints at the core of leadership. Of course, to benefit from the book the reader will have to change deeper than a surface technique. Few are willing, as is usual when the rewards are great. Like Covey it puts the focus on the circle of influence by connecting today's conversation with what happens in the tomorrows. It's just a reminder that best sellers and best books are frequently two entirely different things. But hey, true leaders don't look for herds to follow. May this communication spark your interest in building a desireable future.
Rating:
Summary: It helps me understand and influence people everyday
Review: This book is an easy read and has step by step techniques that are easy to use. It focuses on understanding distinctions of why people say something and then tries to help put it in a catagory that you can handle with a leadership decision to motivate and coach. Many times I was able glean powerful tools off just one page. I am just finishing my first year as a successful sales manager. Thank you Kim
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