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Rating: 
Summary: This excellent book on when and how to develop job aids
Review: This book is an excellent overview of how to approach job aids. It takes you step-by-step through the needs analysis to determine if a job aid is appropriate. The stories of job aid successes and failures make great examples. When you follow the book you'll be on the way to designing and developing appropriate job aids.
Rating: 
Summary: Training Is Not the Only Solution
Review: Training takes many forms and not all training requires a formal classroom or complex computer simulations. For some performance requirements, a job aid is the most efficient and accurate way to obtain the human performance you require. Allison Rossett and Jeannette Gautier-Downes have created a clear and easy-to-follow guide to job aids. This instructionally-sound approach breaks job aids down into meaningful categories (information, procedural and coaching) and presents numerous examples that demonstrate just how easy it is to create a just-in-time solution to your performance problem. Using the very job aid approach they teach, these authors guide you through every aspect of job aid creation using examples from a variety of content areas. You will be guided to 1) select content appropriate for job aids and 2) avoid selecting inappropriate content. Dr. Rossett is on the faculty at San Diego State University. She has created a site that is a companion to this book. (...) This site contains more examples and exercises designed to hone your job aid creation skills.
Rating:
Summary: Training Is Not the Only Solution
Review: Training takes many forms and not all training requires a formal classroom or complex computer simulations. For some performance requirements, a job aid is the most efficient and accurate way to obtain the human performance you require. Allison Rossett and Jeannette Gautier-Downes have created a clear and easy-to-follow guide to job aids. This instructionally-sound approach breaks job aids down into meaningful categories (information, procedural and coaching) and presents numerous examples that demonstrate just how easy it is to create a just-in-time solution to your performance problem. Using the very job aid approach they teach, these authors guide you through every aspect of job aid creation using examples from a variety of content areas. You will be guided to 1) select content appropriate for job aids and 2) avoid selecting inappropriate content. Dr. Rossett is on the faculty at San Diego State University. She has created a site that is a companion to this book. (...) This site contains more examples and exercises designed to hone your job aid creation skills.
Rating:
Summary: Question
Review: Why is contributor listed next to this book. Both authors were authors - neither were contributors. Jeannette Gautier-Downes
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