<< 1 >>
Rating: 
Summary: Workplace harmony in fifty easy steps
Review: This book was a pleasure to read, with numerous examples of how to conduct yourself so that people, well, listen. Hamlin draws on her experience as a trial lawyer's consultant and in television, breaking down the communication process into an examination of the motivations of the participants.Take away only a few tips from this book, and you are bound to get better responses from anyone you talk with - by phone, by email, in person. The only downside to the book is that as it was written in 1988 there is no mention of Internet communications. Examples and tips specific to email, instant messaging, voice over IP, etc., would have been helpful, but it's easy enough to extend the ideas and lessons to pretty much any medium.
Rating: 
Summary: Nothing great about this-advice like "read body language".
Review: This book would be OK for a young person with no sales experience who has never given thought to ways to get along with and influence people. Anyone who has read books on how to read body language, books such as "Winning Through Intimidation" or books on how to close sales will be very disappointed in this. There is nothing new here. If you need such advice as being told that the way you look is very important in how people view you, or that spending time listening to people instead of doing all the talking will make people like you more, then you may get something out of this. Otherwise, you will find nothing new or useful in this book.
<< 1 >>
| 
