How to Use Power Phrases to Say What You Mean, Mean What You Say, & Get What You Want

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Summary: The basics of good communication skills
Review: Although the title might lead you to think this is a book on creating the correct powerful phrases to improve your writing that is not what the book is about. This is a book about oral communication and how to express yourself in a manner that is non-confrontational and yet lets the other person know what you think. Meryl Runion discusses phrases that kill and cause the recipient to lose respect for you and your message as well as positive phrases to express yourself. She devotes a chapter each to various situations where power phrases could be used. Examples of some of those situations include using them to perfect a connection, to say what you think, to say what you feel, to make powerful requests, to refuse what you don't want, to get people to open up, to apologize without groveling, to respond to unkind criticism, to handle angry persons, to express anger, to handle disagreements, and to address issues. "How to Use Power Phrases" is a book on verbal communication and responding appropriately to various situations and is a recommended read.

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Summary: Powerful!
Review: I love it! It's immediately practical and useful. I learned how to respond to my critical boss, assertively address a backstabber, and most importantly, convey my anger and disappointment without blamin the other person. That lesson alone was worth way more than the price of the book. What a value! I'm using what I learned in this book every day.

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Summary: Just What I Needed...
Review: This book is helping me tremendously at work and in my personal life. I had no idea how weak my language was. I was afraid to say what I thought and ask for what I want. I was always concerned that I would disapoint people out inconvenience them. This book helped me to learn how to communicate effectively while continuing to be a really nice person that gives and gets respect.