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Summary: Skip other 500 e-Biz titles and get this one
Review: If you're looking for the meat of e-Biz and not just another tired old cut and paste of whatever a la customers.com then this is the book for you.I recommend this book to all our e-Strategists and BA's. If you want to know where CRM meets BI meets ERP meets e-Biz here's the place with ORM and TBD thrown in. I've had the misfortune of reading 10's of trashy sell-me-quick-airport-specials high on glossy cover and low on useful content.
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Summary: Great e-Business, CRM, SCM, & ERP Read
Review: Having read a number of e-com & e-biz books, this one is one of my favorite (Kalakota's sequel to E-Commerce '96) with the case studies and roadmaps for the players getting serious about new economy ERP/e-Biz implementation. This is not a light read for a CEO/luddite but, it is a good read for someone frustrated with the archaic biz transactions looking for clarification or is looking for ammo to persuade execs that transformation is mission critical to avoid becoming "road kill" on the corporate America landscape. Read the other reviews from other readers--I agree with their thoughtful comments. At least, you will get a great ERP/e-biz conceptual framework and understand the common acronyms (CRM, SCM, et al).
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Summary: What is in it for Software Developers?
Review: The book is recommended for managers, CEOs, and system analysts. So you, as a developer, might think: "What is in it for me?" -As a developer you have to understand the driving forces of the new economy. -It will help you understand where your clients want to go and how your software can help them get there. -It will help you take initiative at work and propose those small changes that will make your software a lot more useful to clients. -This book is a book to be read by the whole company. From CEO to junior computer operator. -Have you ever felt embarassed for not knowing a term like: ERP, ORM, CRM, in a meeting? -Have you ever felt more embarassed for not knowing the concepts behind these terms: costumer relationship management, enterprise resource planning, supply chain management, etc. Many of these take full chapters in the roadmap book. -Its your change to catch up with the latest happenings and strategies of companies like: Cisco, Yahoo, Barnes and Noble, Ford, Amazon. -Its your change to know some of the key players in the software market and what is their place: SAP, Microsoft, Ariba, Oracle, etc. -If you have been in Mars during the last decade and didn't take your eyes out of the technology class of readings, this is the book that you have to read now. -Understand the risk behind projects like migrations, ERP implementations, etc.
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Summary: Presenting the Obvious in Business Babble
Review: About half-way through I gave up reading and started scanning. I should have stopped reading earlier and saved myself the time. The authors present several important (though obvious) notions about integrating both new and traditional enterprise applications, and providing simple, consistent, fast, and desireable experiences to retain customers. I personally felt that in a great many cases the authors drew dubious or just plain wrong conclusions from their real-world examples. Most of the text seems to belabor a few obvious conclusions with rampant business-process-consultant jargon. If you need to be told, "Composite a comprehensive view of the customer to maximize his or her relationship with the company through up-selling and cross-selling. Enhance profitability by identifying, attracting, and retaining the best customers." to understand that even in e-business reselling to your best customers is a good idea, then this is the book for you. If not, well, don't say I didn't warn you with this direct quote from the book.
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Summary: From an ERP & implementation view..
Review: If you're trying to get through the hype from magazine articles, and want to see detailed layouts ( that can be used as templates ) of what needs to be done in what order - you'll be glad you bought this book. I dog eared at least 15 pages the first time, and another 20, the second time. Go into this with an open mind. If you're an executive - you've got a lot of stripes to repaint ! If you're a consultant - you'll be saying - right on! If you're the PM at the customer site trying to make it happen , it's oh darn.
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Summary: Too basic for the knowledged CRM or Internet Dude.
Review: This book provided an ebusiness bend on things that many traditional business consultants already know (CRM, Supply Chain, ERP, Fulfillment, etc.) It contained a lot of detail information to the point of nausea. I would not recommend this to the well read or well educated executive. It would be a good introduction if you are just trying to get a broad view of how big ecommerce projects can get.
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Summary: A great "how-to" for e-business strategy and applications
Review: This is one of the best books on e-business strategy and design that I have read. It is must reading for contemporary managers and e-business consultants alike! I especially liked the seamless interface between the sections on strategy, applications, and implementation. Also the book was based on reality and not hype, and I appreciated that orientation. Enjoy!
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Summary: Explaining the backend and the infrastructure
Review: Very good book putting the backend and the infrastructure in context. A more general view of the Internet would be great.
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Summary: e-bussines Roadmap for success
Review: This book is "la neta del planeta" on electronic bussiness. If you are a bussiness man you have to read this book
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Summary: Old Hat on the New World
Review: After a promising first few chapters on gearing your business to the e-commerce, the roadmap for success becomes a maze of disaster. It strikes me as similar to early maps of the earth - when the world was flat. The book loses its vision and becomes bogged down in process and planning. Such a subjective approach not only fails to deliver a clear map for planning but also fails to allow for further change in an ever-changing environment. Publications on e are becoming common as muck. Whilst starting well, this falls somewhere between vision and process without reconciling the two. A must for second-rate managers. Enjoy!
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