Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners

Rating:
Summary: UN-common sense strategies
Review: This is one of those books that you'd think would be common sense knowledge, but isnt. I've been working in process improvement for 22 years and this is the first book I've found that collects all of the strategies I've found successful in one place!

The book starts by showing how easy it is to get "lost in the trees" (and kill a bunch of them in the process) if you try to "do CMM" like most people do the first time around. The authors do a great job of showing how to keep the main thing (delivering better quality software) the main thing and avoid creating mountains of useless documentation.

I would recommend that anyone looking at achieving higher levels of maturity in CMM, SPICE, or ISO 9000 read this and take a reality check on their plans.