Superior Productivity in Health Care Organizations: How to Get It, How to Keep It

Rating:
Summary: A must read!
Review: Paul Fogel takes you on a rollercoaster ride through hospital efficiency (or lack thereof) and spits you into a featherbed of knowledge that only a mind of pure genius could construct. He walks you step by step through a morass of pitfalls, complacency, pedagogues and territorialism and guides you to the promised land of positive change with diplomacy, compassion and common sense. I highly recommend this book to anyone dealing with changing corporate culture with a view to increasing service quality and overall efficiency. You will learn from the master.