<< 1 >>
Rating: 
Summary: Never Read It
Review: Couldn't make it through the book. Mostly common sense. I just needed it for a class. Better books exist on the same subject. Get those instead of this marketing tool.
Rating: 
Summary: Most useful book on leadership and management you can get.
Review: I work for the wholesale club division of the largest retail chain in America. Needless to say, you don't get a top-notch training course in being a supervisor or hourly manager there. This book was instrumental in my personal development in becoming a good supervisor.The book is set up like a series of checklists. The advantage is that checklists are EASY to read and refer to. In fact virtually every situation you will face is covered by checklists. In fact I enjoyed the many Sam Walton trademark management styles they incorporated into the book...it made it easier to connect with. The book is simply outstanding and for the price you would be, quite frankly, a fool not to get it. As we all know employee morale is paramount in having them take better care of our customers and/or product/services development/production. This book helps to develop you (if you let it) into a better manager/supervisor. I would also recommend getting the book titled "Corps Business" by David Freedman (I have a review on this also). The two books should be purchased together and READ. You will get excited about developing yourself into a BETTER manager/supervisor as well as developing your company (both books provide great advice on how to do this). The small investment (we're talking under $40 tops here) will surely pay off (either in promotions or company bonuses!) Good luck!
Rating:
Summary: Must book for anyone living in a dynamic environment
Review: The guy who recommended this book said he wished he'd had it 20 years earlier in his career. I think he was right. This book is loaded with lists and list of things that you should think about in some situation. Someone has taken the time to itemize the things you should consider in dozens of different situations. Want to improve you customer realations. Take at look at that list and you'll find a lot of things that really make sense. These lists save you the time of trying to figure out what are the attributes if a given situation that you should be looking at. Great book for anyone. You won't use it every day but when you need it, one application of the list can repay you the price of the book many times over.
<< 1 >>
| 
