Integrated Management Systems : A Practical Approach to Transforming Organizations (Operations Management Series)

Rating:
Summary: Don't know what to do without the hero-leader - read this
Review: If you read this book in conjunction with Kent Bowen's Harvard Business Review article 'Decoding the DNA of the Toyota Production System (Sept. Oct. 1999) you will get more out of both. The language and case studies are a little different, but the purpose is the same: to develop a system to utilize the scientific method in problem solving at every level of the organization. This book can take you through this complex world and tie together all the fragments we've been studying for years. Whether it's called lean manufacturing or operating systems or TQM, they are all systems that tie tools together in a common purpose. Understand: (1) how to tie it together, (2) how to teach and learn about it, and (3) how to implement it. This isn't a book with just one idea rehashed over and over; the devil is in the details, and this is filled with useful details that have been tested and proven effective. Before you set about trying to change or design your organization, read this book first. The only thing that I would have liked to see to make it better is a chapter on Toyota, the most benchmarked Integrated Management System in the world.

Rating:
Summary: Don't know what to do without the hero-leader - read this
Review: If you read this book in conjunction with Kent Bowen's Harvard Business Review article 'Decoding the DNA of the Toyota Production System (Sept. Oct. 1999) you will get more out of both. The language and case studies are a little different, but the purpose is the same: to develop a system to utilize the scientific method in problem solving at every level of the organization. This book can take you through this complex world and tie together all the fragments we've been studying for years. Whether it's called lean manufacturing or operating systems or TQM, they are all systems that tie tools together in a common purpose. Understand: (1) how to tie it together, (2) how to teach and learn about it, and (3) how to implement it. This isn't a book with just one idea rehashed over and over; the devil is in the details, and this is filled with useful details that have been tested and proven effective. Before you set about trying to change or design your organization, read this book first. The only thing that I would have liked to see to make it better is a chapter on Toyota, the most benchmarked Integrated Management System in the world.