Business Process Modeling, Simulation, and Design

Rating:
Summary: The book for all BPM Consultants / Analysts
Review: An excellent book. Though it requires some knowledge to OR, Statistics and OM to understand. A thoroughly enjoyable book, excellent end of chapter questions. Ideal to be used as a text book. The sildes that the author uses to teach in available on the web, and can be used by anybody desirous of using this book as a base text book.