Deming Route to Quality and Productivity: Road Maps and Roadblocks

Rating:
Summary: Author has a newer book
Review: This book is a very good summary of The Fourteen Points, developed by W. Edwards Deming. However, William W. Scherkenbach has a newer book that actually comments on many portions of Deming's work and gives excellent information on how to implement these ideas in your company. The title of this newer book is "Deming's Road to Continual Improvement," published by SPC Press

Rating:
Summary: Good Summary
Review: This was a good summary for busy managers. It covers the major ideas in a quick to read format.

Rating:
Summary: Good Summary
Review: This was a good summary for busy managers. It covers the major ideas in a quick to read format.