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Big Brands Big Trouble: Lessons Learned the Hard Way

Big Brands Big Trouble: Lessons Learned the Hard Way

List Price: $24.95
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Product Info Reviews

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Rating: 5 stars
Summary: "Positioning" updated
Review: "Big Brands" is kind of an update of "Positioning" with more modern examples, and they are fascinating. Examples like Newton vs. Palm, McDonalds vs. Burger King, & Levis vs. everybody. Of course some of those great examples from "Positioning" remain, like Xerox and Miller Brewing. If you haven't read "Positioning", I would definitely recommend doing that before diving into "Big Brands." Jack Trout makes marketing easy to understand by talking about products and situations we are all familiar with.

Rating: 5 stars
Summary: Deliver a Clear Message - Perception is the most important!
Review: ??Big Brands Big trouble?? is a very interesting and comprehensive book. This book have a clear organization which comprise several types of popular mistakes with different big brand cases, how to select a board of directors and how to be a good CEO. I think this book is suitable for anyone who is interested in Marketing or Branding because you could gain a lot of insight from it. After reading this book, you will understand why some brands cannot be established well even they have spent a lot money on advertising, introducing many new products.

This book impress me the most is that Jack Trout illustrated all mistakes clearly by showing how the big brands, like Levis, Burger King, AT&T and Marks and Spencer made in the past. Then you may discover that some of the existing well-known brands are actually making mistakes for their marketing strategies. Moreover, you may get surprise that some of the popular marketing strategies, like line extension, benchmarking cannot promote your product, conversely, they will hurt your company seriously. So you must read this book if you want to surpass your competitors by using appropriate marketing strategies for your company.

Overall speaking, this book is easy to read and understand because Jack Trout delivered a concise and important message in the book ?V ??Marketing is a battle of perception, not product??

Rating: 5 stars
Summary: Deliver a clear message-Perception is the most important!
Review: ¡§Big Brands Big trouble¡¨ is a very interesting and comprehensive book. This book explains several types of popular mistakes with different big brand cases, how to select a board of directors and how to be a good CEO. I think this book is suitable for anyone who is interested in Marketing or Branding because you could gain a lot of insight from it. After reading this book, you will understand why some brands cannot be established well even they have spent a lot money on advertising, introducing many new products.

This book impress me the most is that Jack Trout illustrated all mistakes clearly by showing how the big brands, like Levis, Burger King, AT&T and Marks and Spencer made in the past. Then you may discover that some of the existing well-known brands are actually making mistakes for their marketing strategies. Moreover, you may get surprise that some of the popular marketing strategies, like line extension, benchmarking cannot promote your product, conversely, they will hurt your company seriously. So you must read this book if you want to surpass your competitors by using appropriate marketing strategies for your company.

Overall speaking, this book is easy to read and understand because Jack Trout delivered a concise and important message in the book ¡V ¡§Marketing is a battle of perception, not product¡¨

Rating: 5 stars
Summary: Deliver a Clear Message - Perception is the most important!
Review: ¡§Big Brands Big trouble¡¨ is a very interesting and comprehensive book. This book have a clear organization which comprise several types of popular mistakes with different big brand cases, how to select a board of directors and how to be a good CEO. I think this book is suitable for anyone who is interested in Marketing or Branding because you could gain a lot of insight from it. After reading this book, you will understand why some brands cannot be established well even they have spent a lot money on advertising, introducing many new products.

This book impress me the most is that Jack Trout illustrated all mistakes clearly by showing how the big brands, like Levis, Burger King, AT&T and Marks and Spencer made in the past. Then you may discover that some of the existing well-known brands are actually making mistakes for their marketing strategies. Moreover, you may get surprise that some of the popular marketing strategies, like line extension, benchmarking cannot promote your product, conversely, they will hurt your company seriously. So you must read this book if you want to surpass your competitors by using appropriate marketing strategies for your company.

Overall speaking, this book is easy to read and understand because Jack Trout delivered a concise and important message in the book ¡V ¡§Marketing is a battle of perception, not product¡¨

Rating: 4 stars
Summary: Missed Branded Opportunities and Mistakes from the Trenches!
Review: Big Brands, Big Trouble is a no-holds-barred look at the greatest brand marketing errors of the last three decades in the United States and U.K. Unlike most books about how to be more successful by looking at the winners, this one looks primarily at the people who did it worst in order draw out the lessons for today. Further breaking with tradition, author Jack Trout names names and relates private conversations in which he unsuccessfully attempted to encourage alternatives. From there, he selects prominent consulting firms, boards of directors, and investors interested in profit growth for special scorn in contributing to the debacles. Along the way, management advisor icons like Tom Peters, McKinsey & Company, and Michael Porter are body slammed by Mr. Trout's criticisms.

The book opens with a few key points:

(1) "[P]eople perceive the first brand to enter their mind as superior." So benchmarking against other brands will be misleading. You have to compete with what's in minds, not what's in reality.

(2) Be clear what you are selling if you establish a new category. Calling something an Apple Newton as an example of a PDA doesn't tell much. Calling something similar a Palm Pilot does.

(3) It's hard to change an established brand. Look at new Coke.

(4) Don't try to stretch brands where they won't go. A.1. Poultry Sauce makes no sense.

(5) Focusing on profits leads to mistakes. You will only do unrealistic things, as Miller did in destroying its brand. Instead get profits from doing enough of the right things to strengthen and grow brands.

(6) Attack yourself with new brands from new positions. Don't wait for the competition to do it.

From there, you will follow along discussions of GM's forgetting the basic lessons of segmentation that Alfred Sloan put in place (each brand having a higher price and higher perceived quality), Xerox predicting an office revolution that never occurred and missing the opportunity to become the king of laser printers, DEC ignoring the PC, AT&T moving away from communication into computers and cable, missing the chance to be "the reliable choice," Levi Strauss failing to segment for style, age, and outlet, Crest losing the therapeutic segment to Colgate's Total, Burger King backing away from touting its advantages versus McDonald's in favor of searching for Herb, Firestone trying to fix its battered brand rather than establishing a new one, Mark's & Spenser losing the service and value positioning while becoming less stylish for young people, and Kellogg's heavily promoting generic cereals.

In the end, Mr. Trout argues that it's all about knowing competitors, avoiding your #1 competitor's strength in your marketing focus, exploiting your #1 competitor's weaknesses in your marketing, crushing small competitors as soon as possible, shifting the battlefield to your advantage (shades of Sun Tzu), and paying attention to what's going on in the marketplace as your top priority from the CEO on down. Ultimately, he restates these points as: "it's all about understanding that the mind of the consumer is where you win or lose;" stay in touch; think long term; and "Remember the Titanic." .

Basically, Mr. Trout is arguing that bad decisions come from imagining success from places where you cannot hope to predict what will happen next, pursuing actions that look good in the first year and are a disaster after that (such as endless line extensions), and forecasting volumes that aren't going to happen. You might think of these perspectives as quantified dope-smoking. If you want company, he warns you that neither your consultants nor your board will have the knowledge or guts to warn you from your follow but will gladly accept as much money as you want to spend with them. You, however, will end up holding the bad. It is interesting to note that many of the biggest flops have come from companies that made the biggest use of the most prestigious consulting firms. Somehow the disasters didn't stick to the advisors though.

After you finish this book, I suggest that you take a similar look at your cost reduction efforts. These actions are usually flawed with the same weaknesses and abetted by the same parties.

By the way, do you really want to ask the opinion of someone who may write bad things about you in a future book? I assume Mr. Trout has decided that he doesn't want to attract new clients from companies having problems. I don't quite understand why this approach is good for Mr. Trout's brand. I certainly wouldn't want to hire him, even if I thought he might give me good advice. What do you think?

Build a new model for your business that improves customer benefits and perceptions while reducing competitive choices!



Rating: 4 stars
Summary: A real page turner. Read it
Review: Few marketing books has the enjoyable read character. it is safe to say that Big Brands...Big trouble leads the pack. Concise yet informative, the book focus on the notion that marketing is about winning your customers' minds and hearts.

By going through ample examples of famous brands, Mr. Trout dispel some of the conventinoal strategies most companies blindly undertake. Line extention according to him, has done nothing but damage to At&T and Miller Brewing. The giant P&G has lost big on the toothpaste line becasue they forgot what made their brand a hit. Fashionable outlets such as Levi' and M&S needs to rise out from the past and look more into the future by developing their own unique "brand lifestyle".

On the dark side, the book is relatively redundant and by the end of it, it looses out. Also, the recurring negative remarks on another business guru "Michel Porter" was needless and hence lost the book the full the mark.

Rating: 5 stars
Summary: Repetition for emphasis
Review: If you've read Mr. Trout before you've already read this book -- or most of it. Some sections are lifted, word-for-word, out of his earlier works. So why should you buy it and why did I like it? Because, as Mr. Trout points out, our minds can't handle a lot of information and we tend to forget the simple, important things we need to do to grow our businesses. We all need repetition and Big Brands, Big Trouble is a great place to get your refresher course.

Others have slighted Mr. Trout for his repetitive bent but frankly I find it refreshing. Other so called marketing gurus can be found jumping from passe marketing theories to the marketing theory de jour (as Mr. Trout points out in the book). Mr. Trout, on the other hand, stays the course because he has hit on a universal marketing truth -- it's perception, not reality, you've got to worry about. Ignore that tennent at your peril.

If you've got a big, or a small brand, you're inviting big trouble if you ignore the lessons (learned the hard way) in this book.

Rating: 5 stars
Summary: My Man Jack
Review: Jack Trout has done it again. This latest in a long line of classics hammers home the importance of clear, objective, unfettered thinking in the marketing arena. Drawing on some of his personal experiences with companies, Jack Trout sheds much needed light on how to maintain leadership and capitalize on opportunites in today's hyper-competitive marketplace. Anybody who is involved in marketing or advertising would be doing themselves a disservice by not reading this book. Jack Trout truly is the "King of Positioning."

Rating: 5 stars
Summary: Packed with Knowledge!
Review: Jack Trout, head of the marketing firm Trout & Partners, digs for details about the major reasons big brands run into trouble and just how enormous companies mess up by handling their signature standard-bearers badly. He runs down the litany: mistaken extensions of the brand name, failures to differentiate the brand's qualities and loss of clarity about just what a brand represents. His failure sagas are mini-novels based inside Xerox, General Motors, AT&T, Digital Equipment, General Mills and Coca-Cola. Remember New Coke? Now that was a branding debacle. Trout highlights corporate shortcomings and lays the blame for branding woes right at the feet of people who should have known better: of out-of-touch CEOs, ineffective consultants and dysfunctional boards. Alert consumers who like insider business war stories will enjoy this clear, lively book, but if you own a company or market a brand, we from getAbstract suspect you should read it twice.

Rating: 5 stars
Summary: Packed with Knowledge!
Review: Jack Trout, head of the marketing firm Trout & Partners, digs for details about the major reasons big brands run into trouble and just how enormous companies mess up by handling their signature standard-bearers badly. He runs down the litany: mistaken extensions of the brand name, failures to differentiate the brand's qualities and loss of clarity about just what a brand represents. His failure sagas are mini-novels based inside Xerox, General Motors, AT&T, Digital Equipment, General Mills and Coca-Cola. Remember New Coke? Now that was a branding debacle. Trout highlights corporate shortcomings and lays the blame for branding woes right at the feet of people who should have known better: of out-of-touch CEOs, ineffective consultants and dysfunctional boards. Alert consumers who like insider business war stories will enjoy this clear, lively book, but if you own a company or market a brand, we from getAbstract suspect you should read it twice.


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