Making Six Sigma Last : Managing the Balance Between Cultural and Technical Change (Six Sigma Research Institute Series)

Rating:
Summary: A Balanced Look
Review: Without a doubt, Mr Eckes has hit on the irony of our technical culture. Balance is what it is all about. Any change effort, be it, Six Sigma or other, is only as effective as the people implementing and impacted by the change. Bravo Mr Eckes, you have provided the reader with a roadmap for sustainable results.