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Rating: 
Summary: Terrific Resource!
Review: Before reading this book I literally knew nothing about ISO 9000. The book takes you through the ISO process step by step from the history of ISO 9000 to registration. Robert Peach teaches you how to intergrate the ISO system into your various processes and create a quality management system.A must read for all Management Representatives charged with implementing the ISO 9000 Quality Standard.
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Summary: Great Desktop Aid for Implementors
Review: Immensely useful to me as a implementor, thanks to the various subject matter experts that have contributed their knowledge. Gave me a good perspective on QS 9000.
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Summary: Nice printing but the Publisher skimped on bookbinding
Review: The Publisher chose a hardbound book with gold foil stamping on the spine only with a nice UV coated dust jacket. The paper is a nice 90 lb enamel stock. But the publisher skimped on the book binding. On a two and 1/4 inch thick book the Publisher chose not to sew the binding. The Publisher chose not to burst-bind either. The binding is milled clean then a perfect bound notch was used with PUR glue. The book doesn't even have headbands which would have cost 1/10th of a cent per book! Why choose such nice printing and then skimp on the most important part, the binding? The binding is all right. The problem is that the price is not commensurate with the quality of the binding. McGraw-Hill priced this book like a text book where there is only a limited market and a limited time window the Publisher can sell the book. This is not the case with this title. The Publisher should engage in market segmentation pricing tactics that doesn't consider it's customers merely students with no choice in the purchase. I have only read the first 30 pages. I will review content when I'm done. Thanks Dave C.
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Summary: Terrific Resource!
Review: This wonderful fourth edition of this classic ISO 9000 resource was released in late 2002. The ISO 9000 Handbook Fourth Edition from Robert Peach contains all new content on the most recent revisions to ISO 9000 and includes a bonus CD-ROM containing transition guidance from each of QSU Publishing's Big Ten Registrars of North America along with the verbatim text of ISO 9000:2000, ISO 9001:2000 and ISO 9004:2000. This is a very good deal considering that the standards alone, if purchased separately, cost more than the price of the fourth edition Handbook. It is also important to specify that you want The ISO 9000 Handbook Fourth Edition Edited by Robert Peach as there are several similar-sounding titles out there.
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