The Manager's Coaching Handbook

Rating:
Summary: Good track to follow
Review: This book gave me a good process to follow when working through a performance issue. It is short and to the point.

The concept of SuperStars, Middle Stars, and Falling Stars struck a chord with me. I would recommend this book for all front line and mid level supervisors and managers.

Rating:
Summary: The perfect coaching Handbook for ALL Managers
Review: This is handbook is packed with easy to follow tips on how to coach ALL your employees to help then become better at their jobs! This book is a must have for ALL leaders! I would also recommend Daivd Cottrell's book, Listen Up Leader!

Rating:
Summary: Rust-Belt Supervising Techniques in New Age Clothing
Review: This short pamphlet dwells more on disciplinary aspects of supervisor-employee sessions than on true coaching. It tries too hard to solve every problem in a one-shot encounter with an employee.
The book pretends to be about improvement through coaching, yet the encounters described in each example have too much of the usual "you-did-wrong-now-fix-it" Theory X style of management that true coaching avoids.
However, the examples are a definite improvement over the usual tactics described as the usual approach to employee performance problems. A better read, for only a few bucks more, would be COACHING FOR IMPROVED WORK PERFORMANCE, by Ferdinand F. Fournies. While Cottrell & Layton's book will get you to first base, you really need a long-term solution that will create self-sufficient, self-correcting workers.