Offshore Outsourcing: Path To New Efficiencies In It And Business Processes

Rating:
Summary: A wise book on Outsourcing Internationally
Review: The book has some big names associated with it. This lends the book a great deal of credibility and offers a practical view to outsourcing.

Having lived through the journey of outsourcing, I almost felt that I was re-living the experience while reading the book.
Scott Bayman, President & CEO of GE's India Operations, has written the preface , which is particularly educative. It lends a good insight into how GE "persuaded" its managers to cut costs & enhance quality by outsourcing globally. The book clearly shows that Global Outsourcing cannot be done without a whole deal of planning, thought...& most important of all, leadership support. The thought of having a " champion" in the business to facilitate outsourcing & smoothen obstacles, is very appropriate. Case studies of Citibank, ABN Amro & Northwestern Mutual show how each business chose different paths for outsourcing based on their individual business goals & business situations. Read the Book. Outsourcing is here to stay & this book tells the reader how to outsource !!!

Rating:
Summary: Practical & Balanced Book
Review: This is a good & timely book that joins the recent debate on outsourcing. The book is a practical guide to understand the various aspects & nuances that a corporation has to consider while it is outsourcing its processes.

The authors makes a compelling reason to outsource... but while doing so, they continue to remain balanced in their approach. Of particular significance , is the chapter on Costs of Outsourcing. It is important to keep a count of all the costs mentioned there, (especially the costs of loss of goodwill), while determining the final benefits of outsourcing.

The best practices of GE, ABN AMRO, etc. are good examples to share.

Overall a good book to read..&, of course, ultimately you will have to decide whether outsourcing is appropriate for your business or not !!!

Rating:
Summary: E-book
Review: To buy the e-book, go to http://www.authorhouse.com/BookStore/
The e-book is really cheap.