The Professional Service Firm50 (Reinventing Work) : Fifty Ways to Transform Your "Department" into a Professional ServiceFirm Whose Trademarks are Passion and Innovation! (Reinventing Work)

Rating:
Summary: Highly Recommended!
Review: Tom Peters takes this book's role in the "Reinventing Work Series" seriously. He urges corporate departments, such as human resources and accounting, to reinvent themselves as professional service firms, thinking of their work as projects and of their companies as clients. He believes this will result in a more energized workforce and higher-quality work. His approach is marked by his now signature "gee whiz" writing style, which is punctuated by large typefaces, exclamation points and remarks like "Amen!" and "WOW!" We [...] recommend this book for its innovative points and no "b.s." attitude, but Peters-bashers will groan at the repetition of ideas and cheerleading expressions. This is a useful, inspiring pep talk, and if it is not exactly In Search of Excellence - which seemed to be written for adults who didn't need quite so much hip-hip hoopla - that was then and this is now.